JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent, automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people, and we’re always looking to strengthen our team across the globe.
This is a rare opportunity to shape how world-class automation and technology solutions impact one of the most influential pharmaceutical companies in the world.
You’ll be a highly collaborative strategic Account Manager, experienced in complex digital solution selling and managing large global accounts in the healthcare (ideally Biopharma) industry.
As Group Account Manager, you’ll lead strategic account development, foster executive-level relationships, and unlock new opportunities across the Hitachi enterprise for Roche.
In addition to your day-to-day role with JR Automation, you'll also be part of Hitachi's Global Marketing & Sales (GM&S) team, at the very center of a global transformation driving our unified 'One Hitachi' strategy to combine our diverse businesses (IT, Energy, Mobility, etc.) for integrated digital solutions, creating comprehensive offerings for our customers.
This transformation is led by GM&S, whose vision is to become our customers’ preferred partner of choice for their most critical challenges by providing impactful, sustainable solutions, delivered by experts spanning the full breadth of Hitachi’s portfolio.
What You’ll Do
Own the Relationship: Lead all commercial aspects of JR Automation’s partnership with Roche including pricing, negotiations, pipeline development, and growth strategy.
Drive Strategic Growth: Develop and execute a cross-business account plan to expand share of wallet and deliver profitable orders.
Champion Solution Selling: Coordinate across Hitachi businesses to create value-driven solutions that meet customer needs.
Engage at the Highest Level: Build strong relationships with key stakeholders, including C-suite decision makers.
Stay Ahead: Monitor market trends, customer requirements, and competitor activity to inform strategy.
Deliver Impact: Ensure projects run smoothly, resolve challenges, and maintain exceptional customer satisfaction.
What You’ll Bring
- Extensive knowledge of the pharmaceutical industry is a given;experience of working with Roche strongly preferred.
- At least 10 years in digital solution sales and account management with proven success in growing large, complex, global accounts.
- Experience in automation or a JR Automation background would be highly advantageous.
- The ability to navigate global enterprises and work across cultures and time zones.
- Willingness to travel up to 50% (domestic and international).
- Fluency in English; Japanese proficiencyis a plus.
About us
We’re a global, 1000-strong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future.
Our values
We are proud to say we are an equal opportunity employer and welcome all applicants for employment without attention to any factor that doesn’t impact your ability to do the job, including race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
We are proud of Japanese heritage, with our values expressed through the Hitachi Spirit:
Wa – Harmony, Trust, Respect
Makoto – Sincerity, Fairness, Honesty, Integrity
Kaitakusha-Seishin – Pioneering Spirit, Challenge
If, like us, you’re motivated by delivering first class services, thrive in a fast paced and supportive environment and want to help Hitachi drive social innovation, we’d love to hear from you.
Fostering innovation through diverse perspectives
Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.
We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.
How we look after you
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
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What We Do
Hitachi Digital Services is an independent services business that focuses on delivering a unified operating model for cloud, data, IoT and managed services. Playing a pivotal role in Hitachi's digital transformation strategy, Hitachi Digital Services places a strong emphasis on Generative AI to deliver an integrated end-to-end digital transformation for enterprises. The company is strategically positioned within the Hitachi Digital portfolio of companies to leverage the synergies between operational technology (OT), information technology (IT), and product and service offerings. Such positioning allows Hitachi Digital Services to work closely with Hitachi Digital, the new Hitachi Vantara and Hitachi group businesses, including GlobalLogic, to create an integrated end-to-end digital transformation solution for enterprises
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