The Role
The Group Account Director will lead client relationships, manage project execution, and define innovative digital initiatives to ensure client success.
Summary Generated by Built In
About Klick Health
Meet a different kind of workplace. Klick Health is an ecosystem of brilliant minds working to realize the full potential of their people and clients in life sciences since 1997. And we’re still growing fast, even after two decades. What does that mean for you? As Klick experiences exponential growth year-over-year, so do the people who help make it happen. Because we’re constantly evolving and changing, we invest in talent early and often, to develop future leaders at all levels. We’re one of the country’s Top 10 Great Workplaces, 10 Most Inspiring Cultures, Best Workplace for Innovators, Best Managed, and Fastest Growing. We know that career paths are seldom simple and straightforward. And that's an asset. If you feel like you'd be a good fit for this role, we encourage you to apply and take the first steps to starting your career journey at Klick!
Job Description
Klick Health is seeking a Group Account Director to join our outstanding team of Client Service professionals. The ideal candidate will be an experienced client services individual who can demonstrate awesome “spidey senses” as they are responsible for playing a lead role in the definition of innovative and effective digital initiatives across all channels (brand strategy, online advertising, site build, search to name a few) and will be our client’s ambassador within the Klick family. This individual will excel at articulating our client’s brand vision and objectives to our internal teams while maintaining responsibility for all client relationships.
We are looking for a leader who only accepts awesome solutions that truly drive our client’s success. This candidate will be joining an ever-growing team of high-energy, brilliant people who are passionate about their work and colleagues.
Management and Execution
- With the team, manage project execution to ensure processes are being followed and that projects comply with regulatory requirements
- Manage tight deadlines and exceed client expectations with attention to detail and flawless execution
- Review and manage project budgets under your direction to success
- Lead cross-functional teams in delivering digital marketing programs
- Be an active contributor to a positive, innovative, collaborative, and cooperative work environment
- Be action and solution oriented at all times
- Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience
Strategic Alignment
- Understand client’s business, industry, competitors, key drivers, environment, etc.
- Relentlessly work to identify opportunities to bring value to our client’s businesses
- Articulate client’s brand objectives and ensure they are incorporated into recommendations
- Contribute to the development of the account plan for each client
Experience and Skills
- University Degree, focus in Business or Science; MBA preferred
- 7 years minimum business experience in digital marketing and strategy development
- A passion for technology, emerging media and the Internet; specific interactive strategy experience required
- Strong presentation and communication skills
- An understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in Canada and the US
- Previous experience working on hospital products
- Comfort and enthusiasm for integrating AI into your work
Position Requirements
- Ability to work independently as well as on a team
- Travel time –up to 40% travel required with destinations mainly in the US and Canada
- Valid passport is required
Thanks for reading and we look forward to hearing from you!
#LI-AS1, #LI-Hybrid
Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Top Skills
Brand Strategy
Digital Marketing
Online Advertising
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The Company
What We Do
Klick is over 1000 people passionate about life sciences, dedicated to doing things differently. Since 1997, we’ve been a commercial partner laser focused on developing, launching, and supporting life sciences brands to maximize their full market potential.
