The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.
About our Market Access Team Craft
Our Market Access team, part of our Medical Craft, brings payer, policy, and healthcare system perspectives into brand planning. The team helps clients navigate access, reimbursement, and value conversations across markets. By understanding real-world barriers and opportunities, they connect innovation to adoption. Their work supports strategies that are both aspirational and achievable.
Job DescriptionThe Group Account Director, Market Access leads senior client relationships and shapes market access strategy across one or more pharmaceutical accounts. This role connects payer insight, brand strategy, value communications, and cross-functional delivery to drive strong client outcomes and sustainable agency growth. Working closely with Medical Strategy, Creative, Digital, and Content partners, this leader brings clarity to complex business needs and keeps teams aligned on high-impact priorities. Success in this role requires strong managed markets expertise, commercial acumen, and the ability to guide both clients and internal teams with confidence.
QualificationsRequired:
- 10+ years of healthcare or pharmaceutical agency experience, including senior account leadership on payer, reimbursement, or managed markets business.
- Proven experience leading market access strategy and deliverables such as value briefs, payer communications, or access-focused brand initiatives across multiple stakeholders.
- Demonstrated success managing senior client relationships and presenting strategic recommendations to VP- and executive-level internal and external stakeholders.
- Experience owning financial performance for agency business, including scope, forecasting, and P&L management for accounts in the multimillion-dollar range.
- Track record of leading and developing teams, including direct performance management, coaching, and building growth plans for account talent.
Desired:
- Comfort and enthusiasm for using AI as a regular part of how work gets done.
- Advanced degree in marketing, communications, business, or a related life sciences field, with clear application to client leadership or market access work.
- Experience integrating digital, omnichannel, or data-informed engagement approaches into market access or managed markets programs.
- Brand management or commercial strategy experience within life sciences, with exposure to launch, lifecycle, or portfolio planning.
- New business experience, including contributing to pitch strategy, solution development, and expansion planning within existing accounts
This posting is for a newly created role at Klick.
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Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at [email protected] and we will work with you to meet your accessibility needs and ensure you have a positive experience.
Skills Required
- 10+ years of healthcare or pharmaceutical agency experience
- Senior account leadership experience on payer, reimbursement, or managed markets business
- Experience leading market access strategy and deliverables such as value briefs, payer communications, or access-focused brand initiatives
- Experience managing senior client relationships and presenting strategic recommendations to VP- and executive-level stakeholders
- Experience owning agency account financial performance, including scope, forecasting, and P&L management for multimillion-dollar accounts
- Experience leading and developing teams through performance management, coaching, and growth planning
- Comfort and enthusiasm for using AI in work processes
- Advanced degree in marketing, communications, business, or a related life sciences field
- Experience integrating digital, omnichannel, or data-informed engagement into market access or managed markets programs
- Brand management or commercial strategy experience within life sciences
- New business experience involving pitch strategy, solution development, or account expansion planning
What We Do
Klick is over 1000 people passionate about life sciences, dedicated to doing things differently. Since 1997, we’ve been a commercial partner laser focused on developing, launching, and supporting life sciences brands to maximize their full market potential.
