GRC/IRM ServiceNow Technology Implementation Solutions - Senior Associate

Posted 26 Minutes Ago
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13 Locations
Hybrid
77K-202K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
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The Role
Implements and optimizes ServiceNow GRC and IRM solutions for client governance, risk, and compliance programs. Designs workflows, data structures, controls-testing processes, reports, and risk-management capabilities. Translates regulatory and operational requirements into technology features, analyzes business needs, supports deployment, identifies control and process gaps, and develops compliance insights. Collaborates with clients, manages assigned workstreams, resolves issues, and guides junior team members.
Summary Generated by Built In
The Opportunity
As a GRC/IRM ServiceNow Technology Implementation Solutions Senior Associate you will help organizations implement and optimize technology platforms that support governance, risk management, and regulatory compliance. As a Senior Associate you will analyze complex problems, manage assigned workstreams, build meaningful client connections, and guide junior team members while developing your technical skills and business context within our Advisory practice. In this role at PwC, you will contribute to the design, implementation, and deployment of cyber, data, and technology risk programs enabled through ServiceNow and other governance, risk, and compliance platforms, supporting client needs across compliance management, controls testing, reporting, and process design.
Responsibilities
- Implementing ServiceNow-based governance, risk, and compliance solutions for technology-driven client programs
- Designing platform workflows, data structures, and configuration approaches that support compliance, controls testing, and reporting activities
- Translating regulatory, control, and operational requirements into system features and process design for risk management teams
- Analyzing complex business needs and converting them into functional technology requirements and delivery tasks
- Supporting program design and deployment for cyber, data, and technology risk capabilities across GRC modules
- Reviewing controls, policies, and process maps to identify gaps and inform platform enhancements
- Interpreting data and reporting outputs to develop insights that support client decisions and implementation planning
- Collaborating across client teams to prioritize deliverables, address issues, and maintain momentum across assigned workstreams
- Guiding junior team members through task execution, quality review, and day-to-day problem solving
- Maintaining awareness of regulatory, risk, and technical standards while delivering client-focused implementation support
What You Must Have
- At least a Bachelor's degree
- At least 3 years of experience
What Sets You Apart
- Preference for at least one of the following fields of study: Accounting, Business Administration/Management, Computer Science/Information Systems, Cybersecurity, Economics, Engineering, Finance, Mathematics/Statistics, Project/Technology Management
- Demonstrating ServiceNow implementation experience in GRC or IRM environments
- Applying critical thinking to break down complex risk concepts
- Interpreting data to shape compliance insights and recommendations
- Building client relationships while anticipating team and client needs
- Guiding junior team members through assigned workstreams and deliverables
The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Skills Required

  • Bachelor's degree
  • At least 3 years of experience
  • ServiceNow implementation experience in GRC or IRM environments
  • Degree in accounting, business administration or management, computer science or information systems, cybersecurity, economics, engineering, finance, mathematics or statistics, or project or technology management
  • Critical thinking and ability to break down complex risk concepts
  • Ability to interpret data and develop compliance insights and recommendations
  • Client relationship-building and ability to anticipate team and client needs
  • Experience guiding junior team members through workstreams and deliverables

What the Team is Saying

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PwC Compensation & Benefits Highlights

  • Parental & Family Support — Paid parental leave for all parents, adoption/surrogacy and caregiver leave, plus phased return-to-work are consistently positioned as standout benefits. Feedback suggests these programs are practical and flexible, reinforcing the family-friendly strength of the package.
  • Healthcare Strength — Multiple medical-plan options with prescription coverage, mental-health resources, and access to therapy/coaching indicate a comprehensive healthcare offering. Feedback suggests these health and well-being components are a core pillar of the total rewards.
  • Retirement Support — A firm-funded retirement program alongside a 401(k) match is repeatedly called out as a notable advantage. Feedback suggests the combination of employer-funded contributions and savings options strengthens long-term financial security.

PwC Insights

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The Company
HQ: New York, NY
370,000 Employees
Year Founded: 1998

What We Do

Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.

Why Work With Us

At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.

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