The Role
Proactively manage outbound renewal engagement for Education-sector SaaS customers across EMEA. Execute high-volume calling, follow-ups, and structured outreach using playbooks to convert conversations into qualified renewal opportunities. Maintain accurate Salesforce CRM records, track activity and conversion metrics, and collaborate with Renewal Managers and Account Executives to drive retention and value-based outcomes.
Summary Generated by Built In
Sales Renewals Specialist Location
Algomarketing partners with leading global organisations including Google, Cisco, Zoom, Stripe, OpenAI, and other enterprise technology brands to deliver marketing, sales, and go-to-market support with AI enabled talent across EMEA, NORAM, APAC and beyond.
The Role
Preferred Skills
About
Join Algomarketing: Empowering Marketers and Sales through InnovationAt Algomarketing, we revolutionize industry standards by propelling world-leading brands to new heights with rapid insights, accelerated executions, and seamless operations. Our team leverages cutting-edge technologies like machine learning, natural language processing, and robotic process automation to transform marketing and sales landscapes.We are a global marketing & sales operations and technology consultancy with a presence in 27 countries across 6 continents. Our diverse team of 100+ marketing and MarTech experts collaborates to deliver impactful, data-driven solutions.Join us to be part of an innovative, dynamic environment where your skills will help drive the future of marketing. Experience professional growth and make a global impact with Algomarketing.Learn more about our services through our customer success stories, where we've brought the concept of Algorithmic Marketing to life. Visit our website to read more.
- Amsterdam or London
- Minimum 4 days per week in office
- EMEA regional focus
- 9-month fixed-term contract
- Full-time, 40 hours per week
Algomarketing partners with leading global organisations including Google, Cisco, Zoom, Stripe, OpenAI, and other enterprise technology brands to deliver marketing, sales, and go-to-market support with AI enabled talent across EMEA, NORAM, APAC and beyond.
- Algomarketing is seeking a highly motivated Renewals Specialist to support a Global Enterprise SaaS organisation, focusing on customers within the Education sector across EMEA.
- The role centres on proactive outbound engagement, helping customers transition to appropriate education-focused SaaS solutions through consultative, value-led conversations.
- You will work in a high-activity environment, using structured outreach to reinforce customer value, deepen relationships, and support long-term retention and renewal success.
- The position is suited to someone who can turn customer conversations into meaningful commercial opportunities while maintaining a strong focus on customer outcomes and ROI.
- Own proactive outbound engagement across a defined Education customer book of business within EMEA.
- Deliver high-volume daily calling activity while meeting agreed connected-call targets.
- Build customer engagement through consistent follow-ups and structured outreach.
- Use established playbooks and messaging frameworks to guide customer conversations.
- Shift discussions from price towards value, business outcomes, and ROI.
- Understand customer needs and position relevant education-focused SaaS bundles and solutions accordingly.
- Convert customer engagement into qualified renewal opportunities and meet agreed conversion targets.
- Ensure all opportunities are clearly defined and accurately recorded within Salesforce.
- Maintain high-quality CRM hygiene and submit complete, actionable lead notes within agreed SLAs.
- Consistently track activity, performance, and conversion metrics.
- Partner closely with Renewal Managers and Account Executives to support successful customer outcomes.
- Share customer insights and feedback to continuously improve messaging, playbooks, and engagement approaches.
- Consistently achieve connected-call targets while creating high-quality, actionable renewal pipeline.
- Fluent English.
- Based in Amsterdam or London and able to work from the office a minimum of 4 days per week.
- Bachelor’s degree or equivalent professional experience.
- Confident verbal and written communication skills.
- Comfortable operating in a high-activity, outbound customer engagement environment.
- Resilient, motivated, and able to maintain momentum across a high volume of customer interactions.
- Strong organisational skills and attention to detail, particularly around CRM and administrative tasks.
- Positive, coachable mindset with openness to feedback and continuous learning.
- Interest in developing consultative and value-based selling skills.
Preferred Skills
- Additional European language skills.
- Previous experience working across EMEA markets.
- Experience using Salesforce or a comparable CRM platform.
- Experience in customer renewals, outbound sales, customer success, account management, or a similar commercial environment.
- Ability to lead value-based conversations focused on customer outcomes and ROI.
- Familiarity with structured sales or renewal playbooks, pipeline creation, and conversion metrics.
About
Join Algomarketing: Empowering Marketers and Sales through InnovationAt Algomarketing, we revolutionize industry standards by propelling world-leading brands to new heights with rapid insights, accelerated executions, and seamless operations. Our team leverages cutting-edge technologies like machine learning, natural language processing, and robotic process automation to transform marketing and sales landscapes.We are a global marketing & sales operations and technology consultancy with a presence in 27 countries across 6 continents. Our diverse team of 100+ marketing and MarTech experts collaborates to deliver impactful, data-driven solutions.Join us to be part of an innovative, dynamic environment where your skills will help drive the future of marketing. Experience professional growth and make a global impact with Algomarketing.Learn more about our services through our customer success stories, where we've brought the concept of Algorithmic Marketing to life. Visit our website to read more.
Skills Required
- Fluent English.
- Based in Amsterdam or London and able to work from the office a minimum of 4 days per week.
- Bachelor's degree or equivalent professional experience.
- Confident verbal and written communication skills.
- Comfortable operating in a high-activity, outbound customer engagement environment.
- Resilient, motivated, and able to maintain momentum across a high volume of customer interactions.
- Strong organisational skills and attention to detail, particularly around CRM and administrative tasks.
- Positive, coachable mindset with openness to feedback and continuous learning.
- Interest in developing consultative and value-based selling skills.
- Additional European language skills.
- Previous experience working across EMEA markets.
- Experience using Salesforce or a comparable CRM platform.
- Experience in customer renewals, outbound sales, customer success, account management, or a similar commercial environment.
- Ability to lead value-based conversations focused on customer outcomes and ROI.
- Familiarity with structured sales or renewal playbooks, pipeline creation, and conversion metrics.
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The Company
What We Do
Algomarketing is a global marketing operations and technology consultancy that helps enterprise B2B marketing teams scale their impact. By embedding AI-native practitioners into client teams, they identify high-leverage workflows, co-build AI-driven solutions, and upskill staff to ensure long-term self-sufficiency. Their approach combines deep marketing expertise with cutting-edge technologies like machine learning and automation to drive measurable growth and operational efficiency for world-leading brands.
