This is an excellent opportunity for an ambitious graduate to gain 12 months of intensive, hands-on experience at a leading global FinTech firm. As a Graduate Operations Analyst (1-Year FTC), you will immediately contribute to our global institutional Platform across FX and Digital Assets.
This role is a defined, entry-level contract designed to provide you with high-value IT, commercial and financial markets experience in a regulated, institutional environment. You will be an integral part of the Operations team, providing essential support and directly impacting our IT operations. This position is ideal for candidates looking for a focused, fast-paced IT foundation before pursuing long-term career goals.
Responsibilities:
- Carrying out investigative and repair procedures for alerts on our Linux based applications
- Triaging and problem determination for alerts that appear in our monitoring systems
- Escalation to the 3rd line application teams when required for more complex issues
- Assist with the installation and hardware replacement work at our Datacentres if required
- Be responsible for the accuracy and maintenance of our inventory and hardware lifecycle management
- Manage and respond to day-to-day operational queries and application requests from other internal teams, ensuring a high level of service is maintained.
- Work closely with the Service Desk, Network, Security and Windows teams to streamline the resolution of problems and implementation of fixes.
Requirements
Essential Skills and Experience:
- An undergraduate degree (or equivalent) in a computing-related discipline
- A keen interest in IT and Computing
- Experience in administering computer systems for home or commercial purposes – Linux Based Systems preferred
- An interest in the financial markets, particularly Foreign Exchange (FX), FX Liquidity and institutional Digital Assets.
- Good communication skills with the ability to articulate complex concepts clearly and confidently.
- Proven ability to handle data accurately and manage administrative tasks with precision.
- Alignment with LMAX Group's core values of transparency, fairness, and precision.
- Prior experience or internships in a professional office environment would be beneficial.
Desirable Skills and Experience
- A demonstrable passion for financial markets, particularly Foreign Exchange (FX), FX Liquidity, and institutional Digital Assets
Benefits
- 25 days of holiday
- Bonus
- Pension contribution
- Private medical, dental, and vision coverage
- Life assurance
- Critical illness cover
- Wellness contribution program with access to ClassPass
- Plumm Platform
- Five volunteering days
- Give as You Earn initiative
- Learning and development programs
- Electric Vehicle Scheme
- Cycle to Work Scheme
- Season Ticket Loan
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What We Do
The LMAX Group is the leading independent operator of institutional execution venues for FX and crypto currency trading. LMAX Group is unique in offering market access to all FX customer segments, transforming the world’s largest asset class to an open, transparent marketplace with fair, precise & consistent execution. LMAX Group services funds, banks, asset managers and retail brokerages in over 100 countries. The Group builds and runs its own high performance, ultra-low latency global exchange infrastructure, which includes matching engines in London, New York and Tokyo. Headquartered in London, UK, the Group’s portfolio includes LMAX Exchange (institutional FX exchange and FCA regulated MTF), LMAX Global (FCA and CySec regulated brokers) and LMAX Digital (GFSC regulated institutional spot crypto currency exchange).
