GPF Compliance Manager

​​​​​​​We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.

Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Patient Experience; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees.

The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio, technology tools, and consumer-driven patient expectations in a rapidly evolving business landscape.

As the Genentech Patient Foundation (GPF) Compliance Manager, you will act as a guardian of GPF’s independent, non-profit 501c3 status, shaping, leading, and executing key elements of the Foundation Audit and Compliance Program. What you can expect in this role at Genentech:

• Own the planning, execution, and delivery of complex compliance audits and compliance monitoring initiatives within assigned scope to ensure non-profit integrity and sustainability.

• Leverage technology, digital solutions, and automations to streamline baseline audit activities, day-to-day inquiries, and activities aimed at uncovering compliance issues.

• Provide compliance oversight of corrective action plans (CAPs) and also for auditing activities conducted by Forms Validity SMEs and Foundation Navigators; conduct monitoring of outsourced programs.

• Partner cross-functionally with Legal, Healthcare Compliance Office (HCO), Patient Experience, and Field teams to proactively mitigate operational risks and investigate compliance concerns.

• Own, review, and simplify process documents (SOPs, policies) and architect, drive, and deliver the GPF training strategy, including "train-the-trainer" programs to ensure process updates are consistently applied.

• Serve as a Subject Matter Expert (SME) for Compliance for Foundation Specialists and  in designated domains (e.g., Patient Assistance Diversion,, CMS Reporting, Product Billing Remediations)

• Lead informal cross-functional teams to foster a compliance mindset and environment.

• Coach and empower Foundation Navigators and internal stakeholder teams to heighten compliance awareness while protecting the independent nature and sustainability of the Foundation program.

• Bachelor’s Degree or equivalent experience required (in life sciences, law, public policy, business, or related discipline).

• Bring 4+ years of professional experience in the pharmaceutical or related biotech industry.

• Possess 3+ years of direct work experience in auditing, compliance, consulting, legal, or investigations.

• Demonstrate strong knowledge of healthcare compliance frameworks, including Anti-Kickback Statute (AKS), Fraud and Abuse laws, and OIG guidance.

• Show proven ability to gather data, assess trends, identify root causes, and utilize database reporting capabilities to build targeted audit strategies.

• Proven track record of effective decision-making with minimal supervision and influencing without authority, managing conflict, and negotiating with stakeholders.

• Highly adept at synthesizing complex content into clear, actionable communications for various levels of management.

• Graduate-level Degree (JD, MBA) or Professional Compliance Certification (Certified in Healthcare Compliance - CHC, or Certified Compliance & Ethics Professional - CCEP).

• Direct experience in operational quality excellence, customer contact organizations, or healthcare reimbursement environments.

• Proven track record of leveraging technology/automation tools to optimize audit workflows and presenting complex risk assessments to management.

• This role is based in South San Francisco and offers a hybrid schedule working 3 days per week on campus

• No relocation benefits are available for this posting

The expected salary range for this position based on the primary location of CA is $138,300 - 256,800.  Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below. 

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.