Government Services - Senior Manager of IT

Senior Manager of Information Technology

Location: Preferably Eeyou Istchee / To be Determined

Posting End Date: November 9, 2026

Status: Permanent

Core Functions:

The Senior Manager of Information Technology provides strategic leadership, governance, operational direction and responsible oversight of IT budgets and investments for Cree Nation Government’s technology services. The incumbent establishes technology direction, recommends major priorities and investments, and makes decisions within approved mandates and budgets. The role is accountable for secure, reliable and sustainable infrastructure, cybersecurity, telecommunications, cloud, digital workplace and support services; leads organization-wide modernization; and advises senior management on significant technology risks, opportunities and decisions affecting government administration, geographically distributed offices, public safety, police, justice, court and other critical services.

Functional Responsibilities:

• Establish and lead the IT mandate, strategic plan, enterprise technology roadmaps, project portfolio and service priorities in alignment with Cree Nation Government objectives.
• Serve as principal technology advisor to senior management, presenting authoritative recommendations on major risks, opportunities, investments and decisions with organization-wide implications.
• Establish enterprise technology strategies, architectures and standards within approved governance frameworks, and direct their implementation across departments.
• Direct digital transformation and modernization initiatives that improve organizational capability, service delivery and responsible technology use.
• Provide accountability for infrastructure, networks, cloud and Microsoft 365 services, systems administration, end-user support, telecommunications, mobility, physical security and audio-visual technologies.
• Set service levels and operational controls, and hold service owners accountable for reliability, incident and problem management, documentation, compliance and continuous improvement.
• Direct technology planning for critical government, police, justice, court, public safety and community services, ensuring material needs and risks are addressed or escalated.

Interaction/Communication Responsibilities

• Establish and maintain effective communication, consultation and collaboration with departments, senior management and community partners.
• Lead or support technology governance committees by presenting decision items, obtaining stakeholder input and communicating approved direction across the organization.
• Establish strategic relationships with vendors and service providers and monitor their performance, service quality and value.
• Represent the Cree Nation Government in technology partnerships with governments, agencies, Indigenous organizations and other external stakeholders.

Reporting Responsibilities:

• Develop and recommend IT governance frameworks and policies for senior management approval; approve supporting procedures, standards and architectures within delegated authority; and direct organization-wide implementation and compliance.
• Provide executive leadership for cybersecurity governance, risk assessment, controls, awareness, compliance and protection of organizational information assets; advise senior management on risks requiring acceptance, investment or direction.
• Respond to all cybersecurity incidents, service disruptions and emergencies; authorize containment and recovery actions within delegated authority; and escalate decisions beyond approved limits.
• Establish criteria for evaluating and prioritizing enterprise technology initiatives; approve or recommend initiatives within delegated authority; allocate resources; and hold delivery leads accountable for budgets, risks, performance and outcomes.
• Ensure disaster recovery, business continuity and change-management controls are maintained, tested and improved for critical systems and services.
• Update senior management and governance bodies on technology performance, material risks, priorities, compliance and investment requirements.

Budgeting/Funding Responsibilities:

• Establish and recommend annual operating and capital budgets and multi-year technology investment plans; exercise financial authority and reallocate resources within approved budgets and delegated limits.
• Set procurement strategies for major technology acquisitions; approve purchases and contract actions within delegated authority; lead significant negotiations; and hold vendors accountable for cost, performance, risk and organizational value.
• Ensure compliance with the Financial Administration By-law and applicable procurement, funding and accountability requirements.

Managerial Responsibilities:

• Supervise and lead direct reports. 
• Establish team and individual performance objectives aligned with departmental priorities, and ensure supervisors set corresponding objectives for their employees.
• Identify workforce development needs and direct appropriate training, coaching and development initiatives.
• Conduct periodic performance evaluations for direct reports and assist supervisors through formal performance evaluations and regular one-on-one meetings. 
• Maintain open communication with employees and ensure they receive timely information about decisions affecting their work or department.

Other Responsibilities:

• Maintain up-to-date knowledge and skills in area(s) of responsibility.
• Perform other duties as required.

Qualifications:

Education and Certification:

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, Engineering, Business Technology or a related field; an equivalent combination of education and progressively responsible experience may be considered.
• Relevant professional certifications in areas such as IT service management, cybersecurity, project management, cloud technologies, enterprise architecture or IT governance are assets.

Experience:

• Eight to twelve years of progressively responsible information technology experience, including significant management experience.
• Experience leading managers and multidisciplinary technology teams, including workforce planning, performance management and organizational development.

Languages:

• Fluency in English.
• Fluency in verbal Cree is an asset.
• Fluency in French is an asset.

Knowledge and Abilities:

• Advanced knowledge of enterprise technology, infrastructure, cybersecurity, cloud services, digital workplace technologies, IT governance and service management.
• Ability to develop and manage capital budgets, procurement processes, contracts and multi-year technology investment plans.
• Ability to lead managers and multidisciplinary technology teams, establish clear accountabilities and direct workforce planning, performance management and organizational development.
• Ability to oversee enterprise infrastructure, cybersecurity, cloud and digital workplace services, service delivery and technology project portfolios is an asset.
• Ability to translate complex technology issues into clear options and authoritative recommendations for non-technical decision-makers.
• Strong financial and commercial judgment in budgeting, procurement, contract negotiation, vendor management and investment planning.
• Proven ability to establish governance, direct an enterprise technology portfolio and hold project and service leaders accountable for results.

Additional Requirements:

• Typical office setting where there are no unusual physical demands.
• Willingness to travel regularly.
• Willingness to work outside of office hours when needed
• Criminal Record Check Needed

The Cree Nation Government may, at its discretion, waive any or all of the aforementioned requirements if a suitable candidate who is a JBNQA beneficiary accepts to follow a training plan determined by the Cree Nation Government as a condition of employment.