GM - Growth & Retention

Posted 20 Days Ago
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Bengaluru, Bengaluru Urban, Karnataka, IND
In-Office
Mid level
Fintech • Software • Financial Services
The Role
Own monthly transacting users and customer lifetime value by improving acquisition, conversion, retention, reactivation, frequency, and cross-sell. The role requires cohort and funnel analysis, product nudges, metric governance, hypothesis-driven experimentation, and cross-functional execution across marketing, communications, merchandising, product, and category teams. The General Manager will define LTV frameworks, track performance trends, develop solutions, manage trade-offs, and drive outcomes in an ambiguous consumer technology environment.
Summary Generated by Built In

About Stable Money
Stable Money is India’s leading fixed investment platform. It is a marketplace which helps customers discover and invest in high-quality fixed-income products such as Fixed Deposits (FDs), RD, Bonds, Credit Cards, Mutual Funds from trusted institutions. Stable Money has 30 lac+ trusted investors, 2000cr+ bookings since inception and is backed by marquee investors such as Z47, Lightspeed, Fundamentum, Matrix Partners, RTP Global to name a few
Role: Growth & Retention: General Manager
Job Description:
Candidate has 2 mandates:

  1. Monthly Transacting users (MTU): Break and drive each part of the funnel: New user conversion, Repeat user retention, Dormant user reactivation.

  2. LTV: Improving the LTV of every user acquired on the platform: frequency building and Cross-sell

Roles & Expectations:

  1. MTU:

    1. Planning & governance of the metric – Breakup of the metric (Cohort, Traffic, Conversion), Inputs which influence the metric and Daily/Weekly trends

    2. Solutioning on Product nudges in discovery behaviours across the entire journey on the app

    3. Analytical framework to understand Traffic breaking by multiple user-segments

    4. End to end ownership: Do what it takes to move the metric by working with stakeholders across Marketing, Comms, Merchandising, Product and Category to move the metric

    5. Plan for backup plans if metric is not on Track

  2. LTV:

    1. Define the LTV across multiple categories

    2. Break problem statement into sub-problems and drive it by working with owners of each sub-metric

    3. Cohort-wise tracking and solutioning to improve the metric


Preferred Candidate:

  • 3-4 years of post-MBA or 5-6 years of post UG work experience across Management Consulting (or) Consumer strategy / Consumer facing Product in Consumer tech companies

  • First-principled thinking: building hypotheses of factors influencing target metric, learnings from past successful/ failed experiments and designing new solutions.

  • Consumer thinking to design consumer-backward offerings/ purpose-built journeys

  • Data-first thinking to interpret trends and conclude insights post bias-removal.

  • Should have a P&L thought process, trade-offs that need to be made and impact of various decision

  • Strong execution rigour - bias for action while also being comfortable in ambiguous environments

  • Ability to effectively communicate across stakeholders across functions and positions

  • Has worked in a cross functional environment having managed stakeholders including peers, seniors, juniors on whom there is high dependency to deliver one’s own goals

Skills Required

  • 3–4 years of post-MBA or 5–6 years of post-undergraduate work experience
  • Experience in management consulting, consumer strategy, or consumer-facing product roles at consumer technology companies
  • First-principles thinking, including hypothesis development, experiment learning, and solution design
  • Consumer-oriented thinking and ability to design consumer-backward offerings and journeys
  • Data-first thinking and ability to interpret trends and derive unbiased insights
  • P&L-oriented thinking and ability to evaluate trade-offs and business impact
  • Strong execution rigor and comfort operating in ambiguous environments
  • Effective communication across functions and organizational levels
  • Cross-functional stakeholder management experience involving peers, senior leaders, and junior team members
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The Company
HQ: Bengaluru, Karnataka
163 Employees
Year Founded: 2022

What We Do

At Stable Money, we believe wealth isn’t built through hype—it’s built through habit. Endurance, longevity, and the power of compounding are the real engines of financial freedom. We’re here to help you grow your money the stable way—through trusted, fixed-income products like FDs and bonds. No jargon. No FOMO. Just safe, sensible investing that works over time. Our mission is simple: 👉 Make fixed-income investing accessible, transparent, and stress-free. 👉 Equip you—not just with options, but with clarity to choose what’s right. 👉 Offer predictable returns so you can plan life with confidence. Through Stable Bonds (stablebonds.in), you can access SEBI-regulated bonds with fixed returns—designed for those who prefer predictable income over market volatility. Behind Stable Money is a team of passionate, curious, and experienced investors who care deeply about helping Indians take control of their financial future. 🚀 Explore how you can invest with safety and stability. 🌐 Learn more: stablemoney.in 📲 Join our WhatsApp channel: https://whatsapp.com/channel/0029Vb4XFARBvvsiNv6yIO3Q

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