Position Summary:
The Occupancy Specialist is responsible for assuring eligible occupancy and quality control of the Agency’s eligibility application processing and annual recertification for approximately 275 apartments managed by Burbank Housing Property Management Corporation Compliance with the HUD program and other state and local funding programs for affordable housing is a key responsibility of the position. The Occupancy Specialist will report directly to the District Manager. The Occupancy Specialist will assist in the update, revision, and/or development of forms, reports, and manuals relating to property management compliance issues. Ensures implementation, and monitors progress as appropriate. This is a full-time position with excellent benefits.
Specific Duties and Responsibilities:
- Ensure compliance with income limits and maximum allowable rents that are imposed by funding sources and Regulatory Agreements
- Review and approve annual income re-certifications as mandated by various programs such as HUD, HOME, LIHTC, HCD, etc.
- Review and approve all new move in files.
- Establish audit calendar to ensure completion of re-certifications by the annual deadline.
- Establish and implement weekly file audit schedule to include detailed follow up report.
- Provide weekly update on completed and outstanding re-certifications.
- Assist Compliance Manager with quarterly reports for properties financed with tax exempt bonds.
- Assist with creation and updates of compliance policies and procedures.
- Assist with Yardi updates such as Income table and Utility Allowances.
- Assist Leasing and Occupancy Specialist in preparing Open Houses.
- Help prepare for program audits.
- Organize applicants’ files to ensure timely completion of all necessary material.
- Participate in the Marketing List effort.
- Review leases, credit and background reports.
- Other duties as assigned.
Qualifications
Knowledge, Skill and Experience:
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- Knowledge of HUD, HOME, LIHTC, HCD, etc.
- Knowledge of Fair Housing laws, relevant California statutes and local laws as they apply to the leasing and occupancy of affordable housing
- Detail oriented and highly organized
- Able to use technology and software to improve processes and enhance efficiency.
- Able to work on multiple projects simultaneously and prioritize to meet deadlines.
- Able to stay calm and provide excellent customer service at all times, both externally and internally.
- Excellent written and verbal communication skills
- Commitment to continuous learning to maintain up-to-date knowledge of rules and regulations
- Must be proficient in Microsoft Word, Excel and knowledge of YARDI a plus.
Position type and work schedule:
This is a full-time position. The work schedule is Monday-Friday, from 8:30am – 5pm, with ½ hour meal period. This is primarily an on-site role.
Skills Required
- Knowledge of HUD, HOME, LIHTC, HCD and other affordable housing program rules
- Knowledge of Fair Housing laws and relevant California statutes and local laws
- Experience reviewing and approving income recertifications and move-in files
- Detail oriented and highly organized
- Ability to establish and manage audit schedules and reporting
- Ability to use technology and software to improve processes
- Proficiency in Microsoft Word and Excel
- Knowledge of Yardi
- Excellent written and verbal communication skills
- Ability to multi-task, prioritize, and meet deadlines
- Strong customer service skills and ability to remain calm under pressure
- Commitment to continuous learning to stay up-to-date on rules and regulations
What We Do
Burbank Housing is the North Bay’s nonprofit leader in affordable housing. For 41 years, the organization has built, preserved, and managed safe, affordable rental and for-sale homes in the North Bay. We are committed to fostering opportunities for people with limited-income of all ages, backgrounds and special needs through affordable housing.
