Global Workforce Screening Professional Associate

Job Description
Global Workforce Screening team is part of Global Security at JPMorgan Chase and responsible for screening. Workforce Screening conducts background checks on new hires and rescreening of current employees and contingent workers, in partnership with Human Resources and Global Supplier Services. This function helps protect the firm's assets, reputation, employees, and clients pursuant to firm policy and regulatory standards.
As a Business Analysis & Reporting Specialist in the Global Workforce Screening team, you will be responsible for conducting background checks on new hires and rescreening of current employees and contingent workers. You will use your analytical skills, adaptability, and decision-making abilities to assess evidence and ensure consistent evaluations. You will stay abreast of relevant policies, regulations, and guidelines, and regularly update your knowledge to ensure decisions are compliant and well-informed. This role provides an opportunity to protect the firm's assets, reputation, employees, and clients pursuant to firm policy and regulatory standards.
Job Responsibilities:

• Review complex work and decision-making based on evaluation of evidence and applicable criteria. Conduct deeper investigation and analysis on screening related matters
• Manage fingerprint subscriptions, partner with internal stakeholders. Process complicated alerts and engage hires for additional information, when needed.
• Maintain comprehensive documentation of investigations and decisions, and prepare reports for management review and decision-making
• Review & analyze data to assess validity and compliance with relevant policies, regulations, and guidelines. Maintain working knowledge of automated processes supporting workflow
• Maintains In-depth understanding of methods, systems, and procedures gained through significant hands-on experience
• Solve problems and share ideas for improvement
• Utilize sound judgment; act with integrity; protect our company, clients and customers

Required qualifications, capabilities, and skills

• Ability to leverage advanced analytical tools and software to enhance accuracy and efficiency of processes
• Ability to manage case load within Service Level Agreement and identify potential escalations
• Possess skills to manage and resolve data related issues
• Ability to evaluate options and make informed choices based on overarching principles or guidelines
• Demonstrate initiative to work in a fast-paced environment, meet deadlines, and perform at high standards with limited supervision
• Outstanding written/verbal communication skills and proficiency in Microsoft office
• Quickly learn and understand US regulations, criminal justice system and US credit reports; execute against documented processes and procedure with minimal supervision

Preferred qualifications, capabilities, and skills

• Work experience in banking or financial services industry
• Ability to cultivate partnerships and collaborate across team and embrace / adapt to change with ease; keep current with process
• Time management and organizational skills and ability to work under pressure
• Must be able to maintain a high degree of confidentiality

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
The Global Security (GS) team protects the firm's people and assets, ensuring the safety of business operations through the implementation of technology, best-in-class talent and client collaboration. Teams are responsible for developing safety policies and procedures, customer safety, pre-employment screening, fraud investigations and security operations on a global basis.