The Global Technology (GT) organization at JPMorganChase is a world-class technology team of 65,000+ technologists across 20+ technology hubs worldwide with $20B+ in annual technology investment. GT develops high-quality technology products and solutions for JPMC’s millions of clients and customers, and 320,000+ employees—everything from employee and infrastructure platforms to big data and mobile solutions, innovations in agentic / generative AI, electronic payments, cybersecurity, machine learning, cloud development, and more.
The Global Technology Strategy (GTS) team is an internal management consulting team that works closely with GT Leadership—the Firm’s CIOs, CISO, CTO, and other senior technology leaders—to drive technology strategy, enable innovation, and solve the biggest technology problems across the firm. We work on several types of strategy projects, including problem sizing/solutioning, process reimagination, operating model and organizational design, firmwide transformation, and more, to help JPMC define how technology should be utilized to enable the firm’s overall business strategy, including in areas such as AI/agentic, data strategy, technology infrastructure, line of business technology, product development lifecycle etc.
As an Associate on the Global Technology Strategy team, you play a crucial role in defining and deconstructing technology problems for the organization. When someone joins the Global Technology Strategy team, they accelerate their career by working on high-impact and complex problems, learning and applying industry-leading technology practices, and becoming part of a highly collaborative team that prioritizes professional development and ownership.
Job Responsibilities
- Support projects to resolve complex, cross-cutting, executive-level problems faced by the GT organization
- Structure ambiguous, open-ended problems into clear questions and hypotheses
- Conduct quantitative and qualitative analysis of market, competitive, and technology trends to inform the firm’s strategic positioning
- Provide recommendations to align technology with business goals and risk tolerance
- Partner with technology and business stakeholders to determine if recommendations are technically grounded and feasible
- Turn analysis into clear, persuasive narratives that provides the audience with the “so what” instead of just the data
- Build executive-grade deliverables that resonate with both technical and non-technical senior audiences
- Support the evaluation and adoption of emerging technologies, with a particular focus on AI and agentic systems, including their governance, risk, and operating model implications in a regulated environment
Required qualifications, capabilities, and skills
- 3+ years of strategy/diverse problem-solving experience (e.g., with a top management consulting firm or in other generalist problem-solving environments across technology sectors)
- Undergraduate degree
- Ability to communicate effectively and confidently (both oral and written) across various subject areas and levels of the organization
- Experience with cross-functional collaboration (e.g., influencing stakeholders, working with diverse teams) across all levels of the organization including senior executives
- Ability to work in a team environment and independently
- Excellent and efficient skills using MS Excel and PowerPoint tools
Preferred qualifications, capabilities, and skills
- Working knowledge/hands on experience leveraging various AI tools and agentic systems (e.g., Claude, ChatGPT, MSFT CoPilot)
- Knowledge of enterprise technologies and trends; ability to learn quickly as the technology landscape continues to rapidly evolve
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 3+ years of strategy or diverse problem-solving experience, such as top management consulting or generalist technology-sector problem solving
- Undergraduate degree
- Effective and confident oral and written communication skills
- Cross-functional collaboration experience, including influencing stakeholders and working with senior executives
- Ability to work both independently and in a team environment
- Advanced or excellent working skills in Microsoft Excel and PowerPoint
- Hands-on experience using AI tools and agentic systems such as Claude, ChatGPT, or Microsoft Copilot
- Knowledge of enterprise technologies and technology trends
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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