Global Supplier Services Specialist

Job Description
Step into a role where your attention to detail and collaborative spirit drive real impact across our global operations. As a Global Supplier Services Specialist you'll be at the forefront of ensuring seamless supplier and employee onboarding, working with both internal teams and external partners to maintain critical records and documentation. This position offers you the chance to develop valuable skills, resolve complex payment issues, and support innovative mapping activities in Ariba.
As a Global Supplier Services Specialist, you will play a key role in supporting the accurate setup and maintenance of supplier and employee records in SAP. You will collaborate with both internal teams and external partners to ensure all required information and tax documentation are collected and maintained. In this position, you will help resolve payment issues, support supplier mapping activities in Ariba, and provide responsive service to internal customers, all while ensuring compliance with established processes and quality standards.
Job Responsibilities

• Data Entry & Maintenance: Assist with setting up suppliers and employees in SAP, ensuring information is entered accurately.
• Information Collection: Support the team by gathering necessary details from suppliers and internal business partners for set-up and tax documentation.
• Tax Data Support: Help maintain tax codes and rates for SAP locations under guidance from senior team members.
• Payment Issue Assistance: Assist in researching payment issues related to incorrect or outdated payment instructions and help update records as directed.
• Supplier Mapping Support: Provide support in mapping suppliers for Ariba as needed.
• Customer Service: Respond to basic inquiries from internal customers and help improve the end-user experience.
• Process Compliance: Ensure requests are processed within established timelines and follow quality standards.

Required Qualifications, Capabilities, and Skills

• 1+ years' experience in data entry, customer service, accounts payable, procurement, or operations (internships or part-time roles considered).
• Basic computer skills, including familiarity with Word, Excel, and web-based systems.
• Attention to detail and willingness to learn data analysis.
• Ability to follow established procedures and policies.
• Good problem-solving attitude and eagerness to learn.

Preferred Qualifications, Capabilities, and Skills

• Clear written and verbal communication skills.
• Ability to work well in a team and independently with supervision.
• Organizational skills and ability to manage time effectively.
• Exposure to SAP, Ariba, or Concur is a plus but not required.
• Interest in procurement or vendor management operations.
• Willingness to learn about tax documentation and supplier data.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.