Global Social Listening & Insights Manager

Reposted 23 Days Ago
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New York, NY, USA
In-Office
168K-187K Annually
Senior level
Food
The Role
The Global Social Listening & Insights Manager analyzes social media conversations, delivers actionable insights, and identifies cultural trends to enhance brand marketing strategies and support cross-functional teams.
Summary Generated by Built In

About AB InBev

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands we’re number one or two in many of the world’s top beer markets: North America, Latin America, Europe, Asia, and Africa.

Role Summary: 

The Global Social Listening & Insights Manager plays a critical role within the operation of our in-house agency, draftLine, bridging the gap between data and creativity. The position is responsible for leveraging social listening, digital analytics, and cultural trend spotting to unlock creative brand opportunities for our Global Brands (Corona, Budweiser, Stella Artois, Michelob ULTRA). Proactively staying on top of the latest in the digital and cultural landscape, as well as gathering consumer and category insights, this team member will deliver actionable insights and reporting that empower marketing teams to make stronger data-driven decisions.  

Key Responsibilities: 

  • Social Listening Analysis: Monitor and track social media conversations, identifying opportunities and trends that impact our brands and industry  
  • Social Insights Generation: Synthesize social listening and digital analytics learnings and deliver actionable insights that can impact brand marketing activity   
  • Cultural Trend Identification: Monitor and report on cultural trends driving engagement across social platforms  
  • Category Analysis: Alongside traditional Insights team, monitor alcohol category developments across social & traditional media, identifying shifts in consumer and brand behavior & dynamics  
  • Traditional Media/PR Tracking: Analyze and report on PR and earned media performance for ABI and its brands using media monitoring tools  
  • Cross-Functional Collaboration: Work seamlessly with internal team members across Strategy, Creative, and Brand, as well as with external partners  
  • Data Storytelling: Generate clear and concise learnings from social tools with a strong ability to communicate with key stakeholders  
  • Tools Optimization: Ensure mastery of social listening and analytics tools suite while actively monitoring the landscape for potential improvements  
  • Benchmarking: Conduct regular industry and competitive analysis to provide context and insights into marketing strategies

Qualifications: 

Level of Education: Bachelor’s degree in marketing, communications, data analytics, or related field  

Technical:

  • Proficiency with social listening platforms and social media management tools (i.e. Brandwatch, Emplifi, CreatorIQ)  
  • Proficiency with traditional media/PR tracking tools (i.e. Cision, TalkWalker, Meltwater) 
  • Strong data interpretation and visualization skills  
  • Experience with advertising and creative campaign measurement  

Soft: 

  • Strong analytical and critical-thinking abilities  
  • Strong storytelling and presentation skills with C-Suite level stakeholders  
  • Deep fluency in today’s culture and shifting media behaviors  
  • Ability to communicate data-driven insights  
  • Curiosity and adaptability to navigate fast-evolving digital landscape  
  • Collaborative mindset with ability to work across functions  

Experience (Years within Function): Minimum of 7 years in social listening, digital analytics, PR, or related roles within marketing or agency environment  

What We Offer 

Work Location: New York, NY (onsite)

Salary: $140.000 - $180.000

  • Competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business 
  • Total Rewards package including: medical and dental coverage, fertility benefits, 401k match, parental leave, and paid time off 
  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next 
  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs 

Skills Required

  • Bachelor's degree in marketing, communications, data analytics, or related field
  • Proficiency with social listening platforms and social media management tools
  • Proficiency with traditional media/PR tracking tools
  • Minimum of 7 years in social listening, digital analytics, PR, or related roles
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The Company
HQ: Leuven
171,193 Employees

What We Do

We are the world’s leading brewer bringing people together for a better world. For centuries, the experience of sharing a beer has brought people and cultures together. Even in our hyper-connected, always-on world, this simple act is as meaningful today as it was generations ago. We are AB InBev. Committed to driving growth that leads to better living for more people in more places. Through brands and experiences that bring people together. Through our dedication to brewing the best beer with the best ingredients. And through our commitment to helping farmers, retailers, entrepreneurs, and communities grow. We are building a company to last. Not just for a decade. But for the next 100 years. Through our brands and our investment in communities, we will bring more people together, making our company an integral part of our consumers’ lives for generations to come. Our diverse portfolio of well over 500 beer brands includes global brands Budweiser, Corona and Stella Artois; multi-country brands Beck’s, Castle, Castle Light, Leffe and Hoegaarden; and local champions such as Aguila, Antarctica, Bud Light, Brahma, Cass, Chernigivske, Cristal, Harbin, Jupiler, Klinskoye, Michelob Ultra, Modelo Especial, Quilmes, Victoria, Sedrin, Sibirskaya Korona, and Skol. Anheuser-Busch InBev is a publicly traded company (Euronext: ABI) based in Leuven, Belgium, with secondary listings on the Mexico (MEXBOL: ANB) and South Africa (JSE: ANH) stock exchanges and with American Depositary Receipts on the New York Stock Exchange (NYSE: BUD).

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