Global Services Business Manager - Senior Associate

Job Description
Join our dynamic Finance & Business Management (F&BM) team, where you'll collaborate with senior leaders and key partners to shape business strategy and deliver data-driven insights. You'll play a vital role in enabling effective execution and ensuring visibility into major initiatives across the Commercial & Investment Bank.
As a Global Services Business Manager - Client & Deal Support (CDS) in Finance & Business Management (F&BM), you partner with senior management to provide transparency into business metrics, financials, and strategic initiatives. You'll work closely with teams across Product, Operations, Transformation, Business Management, and Data & Analytics to drive impactful results. Your analytical skills and collaborative approach will help deliver executive-level insights and support key business decisions.
Job Responsibilities

• Partner with senior leaders and F&BM colleagues to develop investment business cases and KPIs for transformation initiatives
• Drive initiative tracking, progress, and accountability across projects
• Deliver executive-level ad hoc requests and project support
• Analyze large data sets, assess KPI trends, and create impactful business analysis
• Lead data-driven analyses to enable decision-making and transparency
• Structure complex problems into clear, actionable frameworks
• Design management reporting packages to communicate business results concisely
• Create executive-level presentations using PowerPoint PitchPro+
• Coordinate and prepare materials for Town Halls, All-hands meetings, and offsites
• Assist with executive communications and key announcements
• Collaborate with peer team members across business and staff areas to achieve goals

Required Qualifications, Capabilities, and Skills

• Bachelor's degree
• Minimum 5 years of experience in financial data analysis and story-telling
• Strong presentation skills and ability to communicate initiatives effectively
• Excellent verbal and written communication skills
• Ability to produce results in a fast-paced environment
• Strong attention to detail and solid work ethic
• Highly motivated, proactive attitude with a passion to learn
• Excellent problem-solving and critical thinking skills
• Mature, independent, highly organized, and a team player
• Strong PowerPoint, Excel, and Word skills

Preferred Qualifications, Capabilities, and Skills

• Experience developing investment business cases and KPIs for transformation efforts
• Ability to interpret and present complex data to senior stakeholders
• Experience coordinating executive communications and key announcements
• Strong professional presence with the ability to engage all levels of the organization
• Inquisitive personality with a natural drive to learn and improve
• Experience collaborating across multiple teams and business areas
• Ability to structure and simplify complex problems for diverse audiences

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.