Bring your risk, controls, and stakeholder-management expertise to a fast-paced, global environment where strong governance enables better client outcomes. You will help shape a consistent control culture across teams, products, and regions while partnering closely with senior leaders. Join a collaborative team that values clear accountability, thoughtful challenge, and continuous improvement.
As an Executive Director, Business Controls Manager at JP Morgan Chase within Sales and Research Business Controls Management, you will lead the first line control agenda for Global Securities Services Sales and Investment and Corporate Markets. You will work closely with business, risk, compliance, and technology partners to strengthen governance, improve the quality of key controls, and ensure transparent reporting. You will lead a small global team, supporting both day-to-day control execution and strategic initiatives across regions. You will represent front office priorities in regulatory and control initiatives and provide practical, timely guidance to senior sales leadership.
Job responsibilities
Lead the assessment of business risks and implement processes, controls, and governance to maintain a robust risk and control environment
Establish control governance and reporting, including meaningful metrics and effective committee routines
Lead a global team to deliver business-as-usual controls execution and strategic projects across time zones
Partner with stakeholders to drive consistent operational risk practices and sustainable control programs
Build alignment with senior stakeholders and deliver outcomes through strong cross-functional partnerships
Communicate clearly throughout project and control lifecycles to keep stakeholders informed and engaged
Represent front office interests in control and regulatory initiatives and share best practices across teams
Manage regulatory, audit, and compliance testing activities in line with the Operational Risk Management Framework
Required qualifications, capabilities and skills
Bachelor’s degree or equivalent experience
Demonstrable experience building networks, collaborating cross-functionally, and influencing at senior/executive levels
Proficiency in Microsoft Word, Excel, and PowerPoint, including the ability to develop clear, compelling presentations
Strong leadership skills, including the ability to guide teams and deliver results across multiple priorities
Strong project management and organizational skills
Investigative mindset with the ability to evaluate issues at both strategic and detailed levels
Strong analytical, problem-solving, and process improvement skills
Exceptional verbal and written communication skills, with strong partnering and influencing ability
Preferred qualifications, capabilities and skills
Understanding of securities services and markets, including end-to-end product lifecycle and the regulatory landscape
Experience in operations, operational risk management, or business controls roles
Experience partnering with sales or trading stakeholders
Experience in audit, technology, business management, compliance, risk, or regulatory roles
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
Skills Required
- Bachelor's degree or equivalent experience
- Experience building networks, collaborating cross-functionally, and influencing senior or executive stakeholders
- Proficiency in Microsoft Word, Excel, and PowerPoint
- Strong leadership skills and ability to guide teams across multiple priorities
- Strong project management and organizational skills
- Investigative mindset with ability to evaluate issues strategically and in detail
- Strong analytical, problem-solving, and process improvement skills
- Exceptional verbal and written communication, partnering, and influencing skills
- Understanding of securities services and markets, product lifecycle, and regulatory landscape
- Experience in operations, operational risk management, or business controls
- Experience partnering with sales or trading stakeholders
- Experience in audit, technology, business management, compliance, risk, or regulatory roles
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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