Global QMS Manager

Reposted 2 Days Ago
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Marlborough, MA, USA
In-Office
112K-149K Annually
Senior level
Appliances • Manufacturing
The Role
The Global QMS Manager oversees the development and execution of a unified Quality Management System across global sites, ensuring compliance with ISO standards while leading initiatives for quality improvement and operational excellence.
Summary Generated by Built In
Job Summary & Responsibilities

The Global QMS Manager at IPG Photonics is a strategic role responsible for architecting and maintaining a unified, world-class Quality Management System (QMS) framework. Reporting directly to the VP of Global Quality, this individual defines the relationship between Tier 1 (Global) standards and Tier 2 (Regional) procedures to ensure seamless compliance and operational excellence. A primary focus is to increase QMS scalability, creating a robust infrastructure that supports rapid global expansion and evolving manufacturing footprints. By harmonizing these systems, this role ensures high-level quality standards are consistently and efficiently applied across all global sites.


Core Responsibilities


Strategic Global QMS Governance & Architecture

· Define QMS Structure: Architect a unified quality management framework that distinguishes between high-level global standards and regional/site-level execution.

· Global Harmonization: Lead the development and harmonization of key Global QMS processes to ensure alignment across diverse geographical sites.

· Strategy Development: Establish and maintain the overarching Global QMS strategy, policies, and standards in collaboration with senior leadership.

· System Maintenance: Oversee the implementation and maintenance of quality policies, and management review structures.


Quality Assurance & Compliance Management

· Regulatory Standards: Ensure the QMS meets all requirements for ISO 9001.

· Global Metrics & Monitoring: Establish and monitor meaningful quality metrics (KPIs) to assess QMS performance and report effectiveness.

· Change Leadership: Serve as a change leader, promoting a culture of quality, accountability, and continuous improvement throughout the organization.


Advanced Problem Solving & CAPA

· CAPA & 8D Leadership: Lead complex root cause analysis and manage the Corrective and Preventive Action (CAPA) system using structured methodologies like 8D to drive permanent resolution of quality and reliability issues.

· Continuous Improvement: Partner with cross-functional stakeholders to identify improvement opportunities and implement strategies that deliver measurable results.

· Escalation Management: Ensure timely escalation and resolution of critical quality or compliance concerns to senior management.

Preferred Qualifications

· Education: Bachelor’s degree in Engineering, Physical Sciences, or a related discipline. Advanced degree (Master's or Ph.D.) in a related technical field is a plus.

· Experience: Minimum of 5–10 years of experience in quality systems, risk management, or regulatory compliance within a regulated manufacturing environment.

· Proven experience in global and regional QMS initiatives.

· ISO Expertise: Deep expertise in ISO 9001 is required. Medical Device Standards: Experience with ISO 13485 or FDA 21 CFR 820 is highly preferred. Defense Standards: Experience with defense-related standards like AS9100 is a plus.

· Demonstrated experience with CAPA systems, and formal problem-solving methodologies.

· Risk Management (plus) : Practical knowledge of risk assessment standards such as ISO 14971.

· Advanced Tools (plus): Experience with Manufacturing Execution Systems (MES) and statistical analysis tools like Minitab.

· Collaboration: Strong interpersonal skills to work independently in a geographically separated, multi-national and multi-functional team environment.

· Communication: Ability to effectively translate complex quality requirements into practical directions for the organization.

Pay Range

MA: $112,436-$148,978

Skills Required

  • Bachelor's degree in Engineering, Physical Sciences, or a related discipline
  • 5-10 years of experience in quality systems, risk management, or regulatory compliance
  • Proven experience in global and regional QMS initiatives
  • Deep expertise in ISO 9001
  • Experience with ISO 13485 or FDA 21 CFR 820
  • Experience with defense-related standards like AS9100
  • Demonstrated experience with CAPA systems
  • Practical knowledge of risk assessment standards such as ISO 14971
  • Experience with Manufacturing Execution Systems (MES)
  • Strong interpersonal skills for collaboration
  • Ability to effectively communicate complex quality requirements

IPG Photonics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IPG Photonics and has not been reviewed or approved by IPG Photonics.

  • Equity Value & Accessibility An Employee Stock Purchase Plan offers a 15% discount with a lookback feature and is available in the U.S. and Germany. This broad-based equity program is consistently highlighted as a standout component of total rewards.
  • Leave & Time Off Breadth PTO typically starts around three weeks with growth over tenure, alongside roughly 10–12 paid holidays and noted carryover options. Time-off policies are often viewed as a strong part of the package.
  • Strong & Reliable Incentives Annual bonuses are emphasized as a meaningful part of total compensation. Company materials and role descriptions explicitly include bonuses as part of the offering.

IPG Photonics Insights

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The Company
Novi, MI
1,458 Employees

What We Do

IPG Photonics is the world leader in fiber laser technology, offering solutions for applications across a wide array of industries. Headquartered in Marlborough, USA, the company has developed a robust, vertically integrated supply chain, developing key technology components in-house, thus enabling the most reliable, powerful, and efficient laser solutions. With over 30 locations across the globe, we are committed to developing innovative products that provide reliable, cost-effective solutions for our customers’ needs.

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