As the Argentina local lead within the Global Production Oversight (GPO) team, you will drive day-to-day oversight and delivery across KYC BAU governance and the WKO remediation book of work (BOW). You will operate at the intersection of controls, process, and execution—coordinating across WKO teams and regional/global partners to ensure transparent tracking, timely escalation, and consistent delivery against SLAs. You will lead structured root cause analysis for emerging issues, translate policy expectations into practical process/control improvements with GFCC and Policy/Procedures, and help modernize the operating model through smarter, more automated ways of working.
Job Responsibilities
Execution Leadership & Team Management
You will serve as the Argentina local GPO team lead, setting priorities, delegating work, and actively managing performance, development, and engagement.
Governance, Controls & Delivery Oversight
You will establish and run governance across KYC BAU activities, ensuring transparency, progress tracking, and timely escalation of risks, issues, and blockers.
You will own the remediation BOW by defining scope and impact, tracking milestones, managing dependencies, and driving delivery in line with SLAs.
You will coordinate across regional and global teams to ensure consistent execution, clear governance, and early escalation of risks and blockers.
Issue Management, Root Cause & Continuous Improvement
You will lead investigations of emerging issues, perform structured root cause analysis, and partner with WKO teams to define and execute resolution plans.
You will partner with GFCC, Policy, and Procedures to identify gaps, clarify requirements, and translate policy into actionable process and control improvements.
You will build and enhance tools that automate controls and streamline processes, taking ideas from concept through implementation with stakeholders.
You will contribute to ad hoc projects to improve the quality, efficiency, and outcomes of the KYC framework.
Required Qualifications, Capabilities and Skills.
Controls knowledge and comfort operating in a risk-and-control environment.
Strong interpersonal skills with the ability to influence and partner across stakeholders and regions.
Logical, structured approach to planning, problem solving, and decision-making.
Excellent verbal, written, interpersonal, and presentation skills, including senior-ready updates.
Ability to learn new regulations, processes, and technologies quickly.
Bachelor’s degree (or equivalent).
High level of intellectual curiosity.
Preferred Qualifications, Capabilities and Skills.
Technical and automation experience (e.g., Alteryx, VBA, or similar tooling).
Skills Required
- Controls knowledge and experience operating in a risk-and-control environment
- Strong interpersonal skills and ability to influence and partner across stakeholders and regions
- Logical and structured approach to planning, problem solving, and decision-making
- Excellent verbal, written, interpersonal, and presentation skills
- Ability to learn new regulations, processes, and technologies quickly
- Bachelor's degree or equivalent
- High level of intellectual curiosity
- Technical and automation experience with Alteryx, VBA, or similar tooling
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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