Global Process Lead (Director), Master Data Management (MDM)

Posted 3 Days Ago
Be an Early Applicant
Manchester, Greater Manchester, England, GBR
In-Office
Expert/Leader
Logistics • Other
The Role
Leads global master data management and governance for a major ERP transformation. Designs standardized processes, data ownership models, controls, workflows, and governance frameworks; aligns stakeholders across business functions, regions, data teams, and implementation partners. Oversees SAP-related requirements, solution validation, testing, defect management, user acceptance, change readiness, and post-go-live improvement while improving enterprise data quality, consistency, accountability, and stewardship.
Summary Generated by Built In

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key responsibilities May Include:

  • Lead the detailed design of end-to-end processes within the assigned process area, ensuring alignment with enterprise objectives and global standards.
  • Translate strategic process direction into clear business requirements, process flows, and solution inputs that enable effective delivery.
  • Partner with business stakeholders, subject matter experts, data teams, and implementation partners to ensure process, data, and system requirements are integrated.
  • Drive process harmonisation by challenging unnecessary local variation and promoting scalable, consistent ways of working.
  • Validate solution designs against business requirements, process standards, data integrity needs, and reporting requirements.
  • Facilitate workshops and decision forums that build stakeholder alignment, resolve design issues, and support informed decision-making.
  • Oversee testing activities for the assigned process area, ensuring defects are identified, resolved, and validated against business needs.
  • Enable successful adoption and continuous improvement through support for change management, training, go-live readiness, and post-implementation optimisation.

You're an experienced data management leader who understands that successful transformation starts with trusted, well-governed data. You've built and embedded master data management practices within large, complex organisations and know how to translate business processes into practical data standards, ownership models and governance frameworks.


You'll join at a pivotal stage in our ERP transformation journey, helping shape the enterprise data foundations that will support future processes, systems and ways of working. This is a highly visible role with significant influence across Global Process Leads, business stakeholders, data governance teams and transformation leaders. You'll have the opportunity to drive lasting organisational impact through improved data quality, governance and accountability.



Role Specific Accountabilities


  • Lead the design and implementation of global master data management practices across the organisation.
  • Act as the bridge between business process teams, data governance functions and ERP transformation programmes.
  • Establish clear ownership, governance and accountability frameworks for enterprise master data.
  • Shape the data foundations required for a major ERP transformation programme.
  • Influence senior stakeholders globally to align on common standards, controls and ways of working.
  • Drive improvements in data quality, consistency and governance maturity across multiple business functions.
  • Translate the global process vision into detailed end-to-end process and data designs.
  • Lead process harmonisation activities across regions, functions and business units.
  • Own process requirements and functional designs supporting SAP ERP implementation.
  • Ensure effective integration across adjacent process towers and business capabilities.
  • Define master data requirements and ensure alignment with enterprise data standards and MDM frameworks.
  • Map business processes to data ownership, governance controls and critical data dependencies.
  • Act as the primary process tower interface with the System Integrator during design and deployment.
  • Lead process testing activities, defect management and user acceptance sign-off.
  • Support business readiness, change management and training activities.
  • Partner with Global Process Owners and transformation leaders to drive continuous improvement beyond go-live.
  • Support ERP programme readiness by ensuring processes and data structures are aligned ahead of implementation.
  • Define and implement global master data standards, policies and workflows.
  • Establish governance frameworks that align data management with ERP processes.
  • Ensure data consistency, integrity and control across multiple process towers.
  • Drive stronger accountability, stewardship and ownership models across the business.
  • Prevent data issues at source through effective governance, standards and controls.
  • Champion data quality and governance best practices across the organisation.


Experience


  • Significant experience leading Master Data Management (MDM), Enterprise Data Management or Data Governance initiatives within large, complex organisations.
  • Proven experience translating business processes into master data requirements, governance models and ownership frameworks.
  • Experience supporting or delivering large-scale ERP transformation programmes.
  • Strong background working across multiple stakeholder groups, influencing without direct authority.
  • Demonstrated success establishing data governance frameworks, standards and controls.
  • Experience operating as a senior individual contributor, Director-level or equivalent leadership capacity.
  • Consulting and transformation experience would be highly advantageous.


Skills


  • Deep expertise in Master Data Management (MDM), Data Governance and Enterprise Data Management, including data quality, stewardship and ownership frameworks.
  • Strong understanding of business process design, with the ability to translate process requirements into scalable data standards, controls and governance models.
  • Experience delivering within large ERP and transformation programmes, ideally involving SAP S/4HANA, Oracle or similar enterprise platforms.
  • Exceptional stakeholder management and influencing skills, with the ability to drive alignment across global teams, functions and senior leadership groups.
  • A pragmatic, hands-on approach, balancing strategic thinking with execution and delivery.


Qualifications


  • Degree in Information Management, Business, Technology, Engineering or a related discipline.
  • Relevant Data Management, Governance or ERP certifications are advantageous.
  • DAMA, SAP, Oracle or equivalent professional certifications preferred.

Remote Type

Hybrid Remote

Skills to succeed in the role

Change Leadership, Coaching, Cross-Functional Work, Disruptive Thinking, Emotional Intelligence, Feedback, Inclusive Leadership, Influencing, Leading Customer Centric Teams, Mentorship, Prioritization, Strategic Thinking

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].

Skills Required

  • Significant experience leading Master Data Management, Enterprise Data Management, or Data Governance initiatives in large, complex organizations
  • Experience translating business processes into master data requirements, governance models, and ownership frameworks
  • Experience supporting or delivering large-scale ERP transformation programs
  • Strong experience working across multiple stakeholder groups and influencing without direct authority
  • Demonstrated success establishing data governance frameworks, standards, and controls
  • Senior individual contributor, Director-level, or equivalent leadership experience
  • Degree in Information Management, Business, Technology, Engineering, or a related discipline
  • Consulting and transformation experience
  • Experience with SAP S/4HANA, Oracle, or similar enterprise platforms
  • Relevant Data Management, Governance, or ERP certifications
  • DAMA, SAP, Oracle, or equivalent professional certification

CHEP Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.

  • Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
  • Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
  • Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.

CHEP Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: London
6,172 Employees
Year Founded: 1945

What We Do

CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.

Similar Jobs

Zscaler Logo Zscaler

Sales Operations Manager

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
UK
8697 Employees

Zscaler Logo Zscaler

Regional Director, Enterprise UK

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
City of London, City and County of the City of London, England, GBR
8697 Employees

Zscaler Logo Zscaler

Regional Director, Data Security - EMEA & APJ

Cloud • Information Technology • Security • Software • Cybersecurity
Easy Apply
Remote or Hybrid
2 Locations
8697 Employees

Circle Logo Circle

Senior Accountant

Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
In-Office or Remote
London, Greater London, England, GBR
1050 Employees

Similar Companies Hiring

Axle Health Thumbnail
Artificial Intelligence • Healthtech • Information Technology • Logistics
Santa Monica, CA
25 Employees
Rosendin Thumbnail
Other • Manufacturing
San Jose, CA
6219 Employees
OmniCable Thumbnail
Other
West Chester, Pennsylvania
815 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account