Board Intelligence is a technology and advisory firm that supercharges boards with the science of board effectiveness. We build better businesses and benefit society.
Through a suite of AI-powered software tools, evaluation frameworks, and advisory services that distil 20 years of boardroom experience, we improve the efficiency of board processes and the effectiveness of boards.
We work with over 80,000 leaders and 3,000 organisations across the world, with clients across the Fortune 500, FTSE 100, and OMX 30. In 2024 we received substantial backing from K1 Investment Management – the leading B2B Enterprise SaaS investors. We are at the beginning of a period of significant global growth, and we’re looking for superb talent to join us on this journey.
As we grow, we’re fiercely protective of our culture and values. Many of us, including our founders, have families and other priorities, so we know the value of a supportive company.
The team is diverse and friendly, and our values are kindness, innovation and remarkable service. There are regular opportunities to join social events, learning opportunities.
Our Mission
We unleash the potential of organisations through the science of board effectiveness, building better businesses and benefiting society.
The Role
We are looking for a highly organised and proactive Global Support Administrator to support to members of the global sales team including our Global Managing Director - Board Development, who is based in Denmark.
This is a junior level role suited to someone early in their career who is eager to learn, enjoys being organised, and takes pride in keeping things running smoothly. You will support sales system administration, data entry and tracking, diary coordination, travel planning, inbox organisation, report, preparation, and general administrative tasks to help further commercial conversations and contribute to our strategic objectives.
You will work closely with the Global Managing Director - Board Development remotely while being based full-time in Mauritius during standard Mauritius business hours.
Main Responsibilities
Support to our Global Managing Director & other members of the global team, including:
- Be responsible for maintaining digital data systems, for example using Salesforce, to maintain accurate records of sales data and interactions
- Schedule meetings across multiple time-zones, with excellent attention to detail and clear communication
- Prepare meeting agendas, presentations, and research to prepare briefing notes.
- Monitor and organise incoming emails, flagging urgent items and drafting responses
- Arrange travel bookings including flights, hotels, visas, and itineraries
- Track follow ups and action points from meetings using Excel and other tools
- Support internal coordination between sales, finance, and operations teams
- Ensure deadlines are tracked and reminders are sent as needed
- Other jobs as required to support the smooth running of the team
Continuous Improvement
- Look for simple ways to improve organisation and efficiency
- Use Microsoft Office tools effectively and confidently
- Be open to learning new systems and tools, including AI and automation where helpful
Requirements
Essential Skills and Experience
- 1 to 2 years of support or admin experience
- Strong organisational skills
- Excellent attention to detail
- Comfortable fulfilling multiple tasks at once
- Clear and professional written communication skills, with excellent attention to detail
- Confident using Microsoft Outlook, Word, Excel, and PowerPoint
- Reliable, punctual, and comfortable working 9am to 6pm Mauritius time
- Able to work independently while supporting remote team members
Desirable Experience
- Exposure to sales or commercial environments
- Experience booking travel and coordinating meetings
Personal Attributes
- Proactive and willing to take ownership of tasks
- Calm and professional
- Discreet and trustworthy when handling sensitive information
- Eager to learn and develop new skills
- Comfortable working in a remote reporting structure
- Strong sense of accountability and follow-through
Why This Role Is a Great Opportunity
This is an excellent opportunity for someone early in their career who wants to develop administrative, coordination, and executive support skills within a commercial environment. You will gain direct exposure to senior leadership and learn how a high performing sales function operates.
Benefits
We pride ourselves on our great working environment and package. Here is some of what's on offer:
- Hybrid work pattern (3 days onsite, 2 from home)
- Mandatory Pension scheme: 4.5% PRGF
- Health insurance via Swan Insurance
- Personal group accident cover
Top Skills
What We Do
Board Intelligence is trusted by over 40,000 leaders and 3,000 organisations to drive business performance and high-impact governance through board and management reporting. Our revolutionary management reporting platform, Lucia, helps you to write brilliantly clever and beautiful reports that surface breakthrough insights and spur your business to action – in the boardroom and at every level of your business. And our market-leading board portal enables directors to access and collaborate on mission-critical information securely and in real-time – helping you deliver more value from your board.
