Global Operations Manager, Europe

Posted Yesterday
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Redmond, WA, USA
In-Office
Mid level
Aerospace • Other
The Role
Lead market entry and scaling plans for Starlink in Europe. Track KPIs, design business models, drive cross-functional process and system improvements, manage resources, and support stakeholders to meet compliance and operational goals.
Summary Generated by Built In

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

GLOBAL OPERATIONS MANAGER, EUROPE (COUNTRY LAUNCH)

Starlink will provide high-speed broadband to the world. The role combines traditional business planning and analysis with broader business decision-making and strategy, directly supporting Starlink's leadership. Global Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations.

RESPONSIBILITIES:

  • Develop comprehensive execution plan to implement market requirements for initial market access and rapid growth of operations
  • Track and report on key performance indicators (KPIs) such as the timeliness of activation upon full authorization in a market, product accessibility, and Starlink’s operational health in live markets
  • Guide planning and resource management for specific verticals within Starlink, including development of business models
  • Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership
  • Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources
  • Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance
  • Support and educate internal stakeholders on market requirements and timeframes, working collaboratively to achieve company objectives

BASIC QUALIFICATIONS:

  • Bachelor’s degree in STEM, business, economics, or finance
  • 4+ years of experience in business operations, project management, or strategic planning
  • 1+ year experience based abroad or working with operations outside of the United States
  • 1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.)

PREFERRED SKILLS AND EXPERIENCE:

  • Demonstrated success working in an environment with competing priorities and aggressive schedules
  • Experience leading complex operational and strategic initiatives
  • Ability to define and manage a project independently
  • Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker)
  • Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, Ruby)
  • Strong written and verbal communication skills, particularly with senior business leaders

ADDTIONAL REQUIREMENTS:

  • Willingness to travel up to 50%
  • Must be willing to work extended hours and/or weekends
  • This is not a remote position and would require being onsite in either Bastrop, TX or Redmond, WA

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.  

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to [email protected]

Skills Required

  • Bachelor's degree in STEM, business, economics, or finance
  • 4+ years of experience in business operations, project management, or strategic planning
  • 1+ year experience based abroad or working with operations outside of the United States
  • 1+ year of experience with analytical skills (e.g., Microsoft Office applications, Excel modeling)
  • Willingness to travel up to 50%
  • Must be willing to work extended hours and/or weekends
  • Onsite work required in Bastrop, TX or Redmond, WA (not remote)
  • Must meet ITAR eligibility (U.S. citizen, national, lawful permanent resident, refugee, asylee, or eligible for State Department authorizations)
  • Experience leading complex operational and strategic initiatives
  • Demonstrated ability to define and manage projects independently
  • Experience with SQL and creating/managing dashboards using Tableau, Power BI, or Looker
  • Experience using programming languages (e.g., Python, JavaScript, R, SQL, HTML, XML, CSS, Ruby)
  • Strong written and verbal communication skills, particularly with senior business leaders
  • Proven success working with competing priorities and aggressive schedules

SpaceX Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SpaceX and has not been reviewed or approved by SpaceX.

  • Equity Value & Accessibility Equity grants are a core part of total compensation, with periodic company-run tender offers that create liquidity before any public listing. These mechanisms can make the equity component feel materially valuable in practice.
  • Healthcare Strength The package includes comprehensive medical, dental, and vision coverage, with on-site clinics and health resources at major sites. This breadth of coverage is presented as a strong element of the offering.
  • Wellbeing & Lifestyle Benefits Major locations feature on-site amenities such as fitness facilities, food/coffee, clinics, and other conveniences. These lifestyle perks enhance day-to-day value alongside cash and equity.

SpaceX Insights

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The Company
Austin, Texas
8,879 Employees
Year Founded: 2002

What We Do

SpaceX designs, manufactures and launches the world’s most advanced rockets and spacecraft. The company was founded in 2002 by Elon Musk to revolutionize space transportation, with the ultimate goal of making life multiplanetary. SpaceX has gained worldwide attention for a series of historic milestones. It is the only private company ever to return a spacecraft from low-Earth orbit, which it first accomplished in December 2010. The company made history again in May 2012 when its Dragon spacecraft attached to the International Space Station, exchanged cargo payloads, and returned safely to Earth — a technically challenging feat previously accomplished only by governments. Since then Dragon has delivered cargo to and from the space station multiple times, providing regular cargo resupply missions for NASA.

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