Who are we?
At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
We are now looking for a Global Operations Data & Analytics to join our team in Milano, Italy!
The Global Operations Data & Analytics Specialist is the central data integration point that links regional teams to a unified global reporting architecture. This role enables executive decision-making by consolidating operational performance data across 30+ manufacturing plants and 5 regions into actionable intelligence.
Reporting to the VP, Global Operations Strategic Planning & Governance, this individual serves as the primary business analyst for the Global Operations team owning the data backbone that powers the Global Operations governance reporting. The role is critical to Vertiv's and the broader digitalization roadmap including AI tools deployment.
KEY RESPONSIBILITIES
1. Global Operations Scorecard & KPI Governance
- Own the data integrity, accuracy, and timeliness of the Global Operations Scorecard across all metric categories:
- Safety: TRR, Corrective Action Closure, Monthly Training
- Quality: Customer Claims, First Pass Yield (FPY)
- Delivery: OTIF-R, PDSL, RDSL
- Inventory: DIO, Cycle Count Accuracy
- Cost: Hourly Rate, Productivity, Efficiency
- Supplier: Supplier PDSL, Supplier RDSL
- Sustainability: Energy Use, Water Use, Tons of Waste
- People: Salary Turnover, Time to Fill, OOE
- Ensure KPIs are calculated per standardized global formulas, reported monthly (or quarterly where specified), and shared with the business in a regular, timely fashion
- Drive data governance standards including master data management, data dictionary maintenance, and regional data quality audits
- Develop and maintain comprehensive dashboards (Power BI) providing insights into operational performance against 2025–2027 targets
2. Business Analysis & Cross-Functional Support
- Collaborate with Offering Management, Sales Operations, Engineering, Manufacturing, Finance, and Procurement to compile reporting that supports key global decisions
- Perform data analysis: collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities for improvement in global operations
- Evaluate existing business processes and recommend data-driven enhancements to improve efficiency, reduce costs, and increase productivity
3. Data Architecture & Continuous Improvement
- Own the construction, maintenance, and governance of global operations data files and reporting infrastructure
- Coordinate with IT on data integration across multiple ERP systems (Oracle) to drive integrated business planning
- Support AI/ML pilot initiatives to enhance data accuracy, scenario modeling, and predictive analytics
- Guide daily operations decision-makers by providing real-time, accurate information sourced from operational databases
- Create an environment of continuous improvement with emphasis on personal ownership and data quality culture
ACCOUNTABILITIES
- Accuracy: All reports from Global Operational Governance teams meet standards for accuracy, timeliness, and quality of design to drive meaningful decisions
- Timeliness: Monthly scorecard published within 10 business days of period close
- Governance: 100% of global KPIs calculated per standardized formulas with documented data lineage
- Stakeholder Support: Effective preparation and support of Global Operations Governance Leader in running meetings and executive reviews
- Standardization: Regional data collection processes harmonized to global standards across all 5 regions
QUALIFICATIONS
- Bachelor's Degree in Computer Science, Engineering, Data Science, Supply Chain Management, or related technical field
- Minimum 5 years' experience building data management, analytics, and reporting solutions — preferably in Supply Chain, Manufacturing Operations, Sales Operations, or Strategic Sourcing
- SQL proficiency (intermediate to advanced) for sourcing and transforming data from enterprise databases
- Microsoft Power BI expertise — building dashboards, data models, DAX measures, and Power Query transformations
- Working knowledge of Oracle ERP (order processing, inventory management, material planning modules)
- Strong communication skills with ability to translate complex data into executive-ready insights
- Ability to collaborate cross-functionally and cross-culturally across a global matrixed organization
- Self-directed with ability to manage multiple priorities and meet tight deadlines independently
- Familiarity with AI analytics
- Experience with Smartsheet for project tracking and collaboration
- Experience in organizations with $5B+ revenue and 30+ manufacturing sites
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety, Integrity, Respect, Teamwork, Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Own It
- Act With Urgency
- Foster a Customer-First Mindset
- Think Big and Execute
- Lead by Example
- Drive Continuous Improvement
- Learn and Seek Out Development
The anticipated salary range for this role in Milano, Italy is between 38,192 euros to 47,741 euros gross per year (based on a full-time working week). Certain roles may be eligible for variable compensation and benefits. Where applicable, a comprehensive overview of the full benefits package and any additional compensation will be provided during the recruitment process in accordance with local legal requirements. Compensation is determined based on objective, gender-neutral criteria, including skills, experience, and job responsibilities.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.
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Skills Required
- Bachelor’s degree in Computer Science, Engineering, Data Science, Supply Chain Management, or a related technical field
- At least five years of experience building data management, analytics, and reporting solutions
- Experience in supply chain, manufacturing operations, sales operations, or strategic sourcing
- Intermediate to advanced SQL proficiency for sourcing and transforming enterprise data
- Expertise with Microsoft Power BI, including dashboards, data models, DAX measures, and Power Query transformations
- Working knowledge of Oracle ERP order processing, inventory management, and material planning modules
- Strong communication skills and ability to translate complex data into executive-ready insights
- Ability to collaborate cross-functionally and cross-culturally in a global matrixed organization
- Ability to work independently, manage multiple priorities, and meet tight deadlines
- Familiarity with AI analytics
- Experience with Smartsheet for project tracking and collaboration
- Experience working in organizations with more than $5 billion in revenue and 30 or more manufacturing sites
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
