Global Mobility Delivery Hub Lead, Vice President

Job Description
Step into a pivotal leadership role with JP Morgan Chase as a Vice President - Global Mobility Advisory Lead. As a key member of our dynamic Global Mobility team, you will lead an advisory team that supports employee relocation and assignments across all levels and regions globally. Your mission is to ensure flawless execution of these processes while crafting cohesive, seamless, and personalized experiences for our relocating employees. This is an exciting opportunity to make a significant impact on the careers of our employees and contribute to the strategic goals of our organization.
As the Global Mobility Advisory Lead, you will oversee a team of Global Mobility Advisors (GMAs), collaborating with HR colleagues and managers to provide expert advisory and coordination for international & Domestic relocations and assignment processes. This role offers the opportunity to engage with employees, managers, and business leaders worldwide, addressing a range of topics with precision, empathy, and a commitment to maintaining high-quality standards and data integrity. Reporting to the Global Head of Global Mobility Delivery, you will support day-to-day advisory functions of international relocations and assignments for employees at all levels.
Key Responsibilities:

• Lead and manage a team of GMAs, ensuring high-quality standards and data integrity in all aspects of global mobility across all regions.
• Collaborate closely with HR colleagues and managers to design and recommend tailored international relocation and expatriate assignment packages, ensuring that solutions are strategically aligned with business objectives and meet the unique needs of our employees.
• Act as a central point of contact to track and monitor the progress of employee moves, ensuring seamless execution.
• Build and maintain executive reporting on the status of moves, providing clear and timely updates to stakeholders.
• Anticipate potential issues and proactively solve them before they impact employees.
• Conduct employee briefings on package offerings, programs, and processes, including domestic relocation and international assignments, covering expatriate compensation, payroll, tax, and vendor services.
• Liaise with external vendors on immigration, destination, and shipment services, addressing service issues as needed.
• Manage day-to-day cases for the existing relocation and expatriate population, handling ad hoc queries.
• Partner with the Global Mobility Operations team to achieve operational excellence.
• Assist and coordinate projects to improve processes and offerings.
• Conduct quantitative and qualitative analysis to support the Global Mobility program.
• Continuously enhance and uplift our products and services by focusing on cohesive, frictionless, and personalized experiences for our employees.

Required Qualifications, Capabilities, and Skills:

• Proven leadership experience in managing a team and driving performance.
• Good understanding of international compensation, payroll, tax, expatriate assignments, and relocations/assignments.
• Proven ability to effectively engage and collaborate with senior HR colleagues, senior managers, and leaders.
• Excellent cross-functional coordination skills and experience dealing with multiple internal and external stakeholders.
• Exceptional analytical skills and customer service orientation, with the ability to handle challenging situations.
• Highly motivated and adaptable, capable of working under pressure and managing high volumes.
• Attention to detail and the ability to resolve issues promptly. Strong organizational skills to manage multiple projects and caseloads.
• Excellent verbal and written communication skills. Proficiency in Microsoft Suite for creating presentations and conducting analysis.

Preferred Qualifications, Capabilities, and Skills:

• Project management experience is a plus.
• Global Mobility industry certifications are a plus.
• Bachelor's degree in Human Resources or a relevant field.
• Experience in Human Resources,
• Experience in Global Mobility function.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.