This is a remote position.
Job Title: Global Market Access Advisor
(Type Approval Specialist – Client Success & Compliance Growth)
Location: Remote or Hybrid
Employment Type: Full-Time
Department: Client Success / Regulatory Strategy
Reports To: Director of Global Compliance Strategy
Requirements
iCertifi is seeking a seasoned Global Market Access (GMA) Advisor with deep expertise in type approval to support and grow our existing customer base. This role focuses on guiding clients through complex regulatory requirements, identifying market expansion opportunities, and helping manufacturers succeed in global compliance.
You will act as the primary point of contact for a portfolio of clients—serving not only as a regulatory expert but also as a dedicated customer advocate within iCertifi. Your role is to ensure each client feels supported, informed, and confident as they navigate global certification challenges.
Fluency in English—both written and spoken—is essential, as this role requires direct communication with clients, partners, and regulatory agencies worldwide.
Candidates outside the U.S. must be able to work during U.S. business hours (Pacific or Eastern Time) to ensure real-time collaboration with clients and internal teams.
Key Responsibilities
Serve as a regulatory subject matter expert across 150+ country approval schemes.
Act as the main liaison between the client and iCertifi—ensuring client needs, questions, and concerns are understood and addressed.
Support clients with clear guidance on technical requirements, regulatory pathways, and approval strategies for wireless, IoT, telecom, and electronic products.
Identify opportunities for global expansion and provide strategic recommendations for entering new markets.
Maintain regular engagement with assigned clients to ensure satisfaction, compliance readiness, and awareness of regulatory updates.
Collaborate with internal teams to ensure client priorities are clearly communicated and supported throughout the certification process.
Assist in the development of compliance plans tailored to each client's portfolio and go-to-market strategy.
Qualifications
Minimum 5 years of direct experience in global market access and type approval certifications.
Strong understanding of international regulatory bodies and frameworks (e.g., FCC, CE, ISED, ANATEL, SRRC, SIRIM, SUBTEL, etc.).
Familiarity with wireless and telecom technologies such as Bluetooth, Wi-Fi, LTE/5G, SRD, RFID, and IoT devices.
Skilled in interpreting global certification rules, labelling guidelines, and local representative requirements.
Excellent written and spoken English is required, with the ability to communicate regulatory concepts to global clients clearly.
Proven experience in a client-facing or advisory capacity, with a focus on building and nurturing long-term relationships.
Must be available to work U.S. business hours (Pacific or Eastern Time), regardless of geographic location.
A bachelor’s degree in engineering, telecommunications, or a related field is preferred.
Benefits
Help cutting-edge manufacturers bring their products to market globally with confidence.
Join a company that values compliance integrity, industry leadership, and exceptional client service.
Work with a collaborative, global team that handles execution—allowing you to focus on strategic advisory and customer success.
Enjoy flexible remote work options and opportunities for continued professional development.
Skills Required
- Minimum 5 years of direct experience in global market access and type approval certifications.
- Strong understanding of international regulatory bodies and frameworks.
- Familiarity with wireless and telecom technologies.
- Excellent written and spoken English is required.
- Proven experience in a client-facing or advisory capacity.
- A bachelor's degree in engineering, telecommunications, or a related field is preferred.
What We Do
iCertifi is a global compliance firm that provides certification and testing solutions for electronic devices, assisting manufacturers and sellers in meeting regulatory requirements across numerous countries. They also offer a specialized app for electrical contractors.
