Global Managed Services Transition Team - Senior Manager

Posted 4 Days Ago
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New York, NY, USA
Hybrid
124K-280K Annually
Senior level
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
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The Role
Lead the transition of managed services projects, implement automation solutions, optimize operational efficiencies, and manage offshore teams while driving business transformation initiatives.
Summary Generated by Built In
The Opportunity
As a Global Managed Services Transition Team - Senior Manager, you will lead the charge in transforming data and automation processes within our Advisory practice. You will be at the forefront of implementing innovative automation solutions, enhancing service delivery, and driving business transformation. Your role will involve working closely with clients to identify opportunities for leveraging digital technologies, confirming seamless transitions, and optimizing operational efficiencies.
As a Senior Manager, you will leverage your skills and strategic vision to deliver impactful results. You will guide large projects, innovate processes, and maintain operational excellence while interacting with clients at a strategic level. Your ability to develop high-performing teams and solve complex problems will be crucial in driving project success. You will also play a key role in coaching and motivating teams, fostering a culture of continuous improvement and innovation.
In this role, you will have the opportunity to influence and shape the future of Managed Services, utilizing your analytical thinking and automation expertise to deliver quality results. Your commitment to excellence and ability to navigate complex challenges will contribute to the overall success of our firm.
Responsibilities
- Leading the transition of managed services projects, confirming seamless integration and delivery
- Designing and implementing automation frameworks to enhance system efficiency and reduce manual tasks
- Overseeing data transformation processes to provide actionable insights and support business transformation initiatives
- Managing offshore teams to optimize project resource allocation and performance
- Developing and executing strategic project plans, including risk management and resource management
- Facilitating continuous process improvement to drive operational excellence and innovation
- Utilizing data analytics and predictive modeling to inform decision-making and strategic planning
- Coordinating with stakeholders to identify digital opportunities and implement automation solutions
- Providing coaching and feedback to develop high-performing teams and foster a culture of inclusion
- Applying analytical thinking to solve complex problems and drive business transformation initiatives
What You Must Have
- At least a Bachelor's degree
- At least 6 years of experience
What Sets You Apart
- Leveraging automation framework design and development skills
- Utilizing data architecture and data-driven insights
- Managing offshore teams with efficiency and effectiveness
- Demonstrating proficiency in Microsoft Power Apps, Power BI, Claude code, AI tools, and Azure
- Excelling in strategic questioning and problem-solving
- Innovating processes for continuous improvement and transformation
- Leading complex projects with a focus on client support and advisory services
The salary range for this position is: $124,000 - $280,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance
As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.
PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.
Learn more about how we work: https://pwc.to/how-we-work
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
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Skills Required

  • At least a Bachelor's degree
  • At least 6 years of experience

What the Team is Saying

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PwC Compensation & Benefits Highlights

  • Leave & Time Off Breadth Two firmwide week‑long shutdowns each year in the US and a broad menu of paid and unpaid leaves add structured downtime beyond standard vacation. Flexible work options provide additional avenues to step away when client needs permit.
  • Parental & Family Support Paid parental leave is 12 weeks for all parents, with a four‑week phased return at 60% time on full base pay. Family‑forming and caregiving supports span infertility coverage, cryopreservation, adoption/surrogacy reimbursements, and nursing‑parent resources.
  • Wellbeing & Lifestyle Benefits Mental‑health and wellness resources include EAP, coaching, Headspace/Calm, Talkspace, and fitness programs. These offerings underscore a sustained emphasis on well‑being alongside core health coverage.

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The Company
HQ: New York, NY
370,000 Employees
Year Founded: 1998

What We Do

Build what’s next — with tech that matters PwC provides professional services across Audit and Assurance, Advisory and Tax — powered by a global network of over 370,000 people in 149 countries. You may know us for our business expertise, but technology is core to how we help clients move faster, build trust and deliver meaningful outcomes. As a technologist, you’ll work on agile teams with experienced engineers and product thinkers — using AI, cloud, cybersecurity and more to design scalable, real-world solutions. You’ll keep learning, stay challenged and be part of a network where your growth is built in — and your work drives what’s next.

Why Work With Us

At PwC, our professionals include technologists, engineers, programmers and consultants working across AI, cloud, cybersecurity, data and more. You’ll explore innovative ways to help clients transform their business through technology—reducing complexity, unlocking value and shaping a more agile, data-driven future.

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