Job Responsibilities for LMS Lead/Support: Contractor
- LMS Consultation: Experience and expertise on SuccessFactors LMS to deliver one-on-one consultations for Global L&D team members.
- Deployment Support: End-to-end content management support for Global L&D learning solutions leveraging the Deployment work intake form and processes. This includes back-end administration for creating programs, curricula, courses, assessments, etc. per the business requirements.
- Documentation and Process Improvement: Review and create process document to improve and drive people and process efficiencies to achieve quality and consistency.
- Inventory for reporting: Updating inventory for reporting purposes in real time to maintain accurate records for all learning solutions deployed on the GLMS.
- Testing: Participate in UAT and testing activities for both Staging and Production, as required.
- Training: Provide training to new team members on tools, templates and processes, as required.
- Mailbox support: Review and respond to queries in the GLD mailbox and GLD deployment on a daily basis with an anticipated turnaround of 24 hours for each query received.
- Team management: Participate in team meetings and take ownership to chair meetings and provide note taking support on a rotation basis.
Skills and Behaviors
- Strong technical skills and ability to trouble shoot and or diagnose issues related to the platform/product.
- High level understanding of learning technologies such as LMS, virtual classrooms, content management system desirable.
- Attention to detail and ability to multi-task in a fast-paced environment.
- Flexibility to work irregular hours, as required in a global environment.
What We Do
Zealogics LLC provides a broad range of IT consulting, systems implementation and application outsourcing services through an optimized global delivery model. Zealogics builds deep knowledge of traditional product engineering across mechanical, electronics and software platforms, to enable clients to navigate their digital transformation.
Zealogics values engineering techniques, automation frameworks, and reference models which are refined through engagements with Fortune 500 enterprises and OEMs. We combine customer-centric product strategies through a collaborative approach for execution. We help to harmonize processes, identify bottlenecks, and eliminate non-value tasks to deliver world-class products.
With impeccable focus on client needs we connect specialized resources for the right positions, both for full time and contractual placements. Our long-term relationships with employees and clients have been built in an environment of integrity and commitment, with a shared goal of mutual success. Zealogics hires experienced people to solve a wide array of IT and Engineering challenges that our clients face. Our guarantee - Zealogics provides the best value services in town.
