Global IT Support Specialist

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com
 
Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career? 

Playtech‘s IT unit is looking for a self-motivated Global IT Support Specialist with ability to prioritize tasks, learn and adopt new technologies.

Your influential mission. You will... 

• Be part of global IT team and participate in company wide projects. 
• Provide tier 1-2 support for end users on local and remote sites. 
• Work with service desk ticketing system. 
• Track and Keep IT assets inventory up-to-date. 
• Be responsible for installation, administration, maintenance and troubleshooting of windows/mac and mobile devices. 
• Troubleshoot network issues. 
• Contribute to corporate IT wiki portal 

Components for success. You... 

• Have excellent knowledge of Windows 11 and– at least 2-3 years’ experience 
• Understand Windows based client environments (Active Directory, GPO's, SCCM/ MDT installations, Windows update, etc.) 
• Know in practice what is Computer Hardware and Maintenance 
• Understand TCP/IP, Network elements and services, Wireless and VPN environments 
• Contribute to Documentation, KB, manuals, monitoring 

You'll get extra points for... 

• Knowledge of MacOS operating systems
• Knowledge and experience in cloud solutions (Office365, Azure) 

Thrive in a culture that values... 

• Professional challenges 
• Initiative-taking and confident approach at the workplace 
• Active lifestyle and mental well-being 
• Work-life balance and flexibility 

GLOBAL IT TEAM: 

We are a team of talented professionals, contributing to stable Playtech’s working environments from New York to Manila. Our dynamic team spans the globe, working together across Infra, Networking, Security, and People & Culture. We continuously challenge ourselves to test and expand our skills in a supportive environment. We grow our knowledge everyday by immersing ourselves in the workings of a global enterprise. We make an impact – every team member’s contributions are valued and essential to our success. 

Challenge Yourself: Continuously test and expand your skills in a supportive environment. 

Grow Your Knowledge: Immerse yourself in the workings of a global enterprise. 

Make an Impact: Your contributions are valued and essential to our success. 

Be a part of something bigger. You matter here!  

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.