Global HR Process Excellence Lead
Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.
About Capco
Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.
We are:
Experts in banking and payments, capital markets and wealth and asset management
Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
Committed to growing our business and hiring the best talent to help us get there
Focus on maintaining our nimble, agile and entrepreneurial culture
About the Team:
The role is part of our Global HR Operations team, which encompasses Global HR Shared Services, Mobility, Process Excellence and People Insights. The team provides support to all Capco offices and is responsible for carrying out a wide range of services and processes across all aspects of HR operations.
About the Role:
The Global HR Process Excellence Lead is responsible for ensuring that the design and execution of HR processes are of a consistently high standard. The Lead is expected to drive process improvement and efficiencies, to coordinate the development and maintenance of HR policies and to lead on HR audit and compliance activities. The role requires close collaboration with Global HR Operations colleagues, regional HR teams and other function heads. The role has two direct reports.
What You’ll Get to Do:
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Coordinate HR audit requests with internal global and regional HR teams to deliver the necessary evidence by expected timeline
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Maintain organised records to support audit readiness and compliance activities
- Assist in conducting periodic reviews of auditable HR processes to ensure alignment with global standards
- Assist in mapping Global HR processes, supporting the identification and implementation of process improvements to enhance efficiency within HR Operations
- Assist in updating Global HR procedures to support global policies and process alignment, ensuring clarity and consistency
- Partner with global and regional HR teams to coordinate initiatives and facilitate smooth execution and alignment of Global HR processes
- Prepare and deliver ad hoc HR data reports for business stakeholders
What You’ll Bring with You:
- Proven experience in HR operations and process coordination
- Strong organisational and time management skills, with the ability to handle multiple tasks
- Proactive and analytical mindset with good attention to detail
- Strong focus on compliance and maintaining high level of integrity and confidentiality
- Excellent communicator, both oral and written
- Experience working with cross-border teams
- Accustomed to using MS Office suite and HR systems
- Experience with process mapping tools is a plus
Why join Capco?
You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.
We offer:
- A work culture focused on innovation and creating lasting value for our clients and employees
- Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
- A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
- A diverse, inclusive, meritocratic culture
- Salary from 2.400 EUR (salary will be adjusted based on previous experience)
Next Steps
If you’re looking forward to progressing your career with us, then we’re looking forward to receiving your application.
What the Team is Saying
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of
business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance,
and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent.
TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients.
DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success.
DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions.
ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
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Employees engage in a combination of remote and on-site work.
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