Flow Traders is a leading global proprietary trading firm and a principal liquidity provider and market maker across ETFs, bonds, FX & Digital Assets. We are looking for a Global Head of Operations and Middle Office to join our Amsterdam office.
The Global Head of Operations is responsible for the strategic direction, global coordination, and continuous optimization of the operational infrastructure across all geographies. This includes full accountability for post-trade execution, trade support, process automation whilst maintaining Operational Risk Management and regulatory compliance. The role is pivotal in enabling scalability, efficiency, and control in support of Flow Traders' trading ambitions. This is a unique opportunity to join a leading proprietary trading firm with an entrepreneurial and innovative culture at the heart of its business. We value quick-witted, creative minds and challenge them to make full use of their capacities.
What you will do- Lead the firm’s global operations strategy in line with trading and business objectives
- Advise the board and senior leadership on operational decisions and business growth
- Prepare operations for market expansion and increased business activity
- Manage multi-regional operations and middle-office teams
- Ensure consistent processes, systems, controls, and standards across locations
- Establish KPIs, quality controls, and accountability frameworks
- Develop and monitor operational risk management and regulatory control frameworks
- Oversee controls across the trade lifecycle, settlement, reconciliation, and reporting
- Lead automation, digital transformation, data, and AI initiatives
- Partner with Technology and Product teams to improve post-trade infrastructure
- Reduce operational workload, improve efficiency, and strengthen service quality
- Act as the main operations contact for Trading, Risk, Compliance, Finance, and Technology
- Manage relationships with clearing banks, custodians, prime brokers, and other vendors
- Provide accurate management information and operational insights to the board
- Identify, anticipate, and mitigate operational risks across multiple jurisdictions
- This is a full-time, on-site position based in Amsterdam.
- 10+ years of experience in financial services, with at least 5 years in leadership roles
- Deep expertise in trading operations and mid-office functions across multiple asset classes (e.g., equities, derivatives, FX, DA)
- Proven success in managing distributed teams across different time zones and cultures
- Experience with regulatory frameworks in Europe, North America, and Asia
- Strong understanding of technology platforms, data flows, and automation solutions in a trading context
- Highly analytical, decisive, and execution-oriented with a global mindset
- Outstanding communication and influencing skills; able to interact at all levels of the organization
- Bachelor’s or Master’s degree in Business, Finance, Engineering, or related discipline
What we offer
At Flow Traders, we create the conditions for hard‑working, high‑performing people to do their best work. From a thorough onboarding and ongoing access to Flow Academy, to latest technology and a collaborative, non‑hierarchical culture, we give you the tools, ownership, and support to move fast and drive outcomes. We keep a close‑knit, small‑company feel while offering competitive salary, annual discretionary profit share, and comprehensive benefits, so talent can grow here, and stay here. See our benefits below:
- Flow Academy and opportunities to attend domain-related conferences
- Daily catered lunch, great coffee, and a fully stocked kitchen and snack bar
- In-house Bar and Lounge with arcade, table tennis, billiards, and game consoles
- Company boat
- In-house gym and sessions with our nutritionist or personal trainer
- Bi-weekly massages
- Annual company trip and a variety of events throughout the year, such as the New Years Event
- Global rotations across our offices worldwide
- and more
Flow Traders does not accept unsolicited resumes from any professional staffing or search firms. All resumes, and any other information identifying potential candidates, submitted to any employee at Flow Traders via-email, the Internet or directly without a valid and signed search agreement will be deemed free to contact by Flow Traders without any restrictions and no placement fee of any kind will be paid in the event the candidate is hired by Flow Traders.
Skills Required
- 10+ years of experience in financial services with at least 5 years in leadership roles
- Deep expertise in trading operations and mid-office functions across multiple asset classes (equities, derivatives, FX, digital assets)
- Proven success managing distributed teams across different time zones and cultures
- Experience with regulatory frameworks in Europe, North America, and Asia
- Strong understanding of technology platforms, data flows, and automation solutions in a trading context
- Highly analytical, decisive, and execution-oriented with a global mindset
- Outstanding communication and influencing skills at all organizational levels
- Bachelor's or Master's degree in Business, Finance, Engineering, or related discipline
- Full-time, on-site role based in Amsterdam
What We Do
Since 2004, Flow Traders has been a principal trading firm and one of the world’s largest liquidity providers, specialised in Exchange Traded Products (ETPs). Our headquarters in Amsterdam and offices in New York, Singapore, Hong Kong, Milan and Cluj accommodate more than 500 employees. Throughout the years, Flow Traders has received the industry’s recognition, winning numerous awards and has been listed as a company since 2015. Our non-hierarchical approach stimulates innovation and development. We value creative minds and out-of-the-box thinkers and challenge them to make full use of their capacities. Our demanding, high-paced environment continuously puts us to the test. Flow Traders fosters a strong team-oriented culture which rewards people for their contributions to the company as a whole rather than only in their direct area of responsibility. At Flow Traders, we focus on professional and personal development; we encourage our people to be the best at anything they do by offering the right training. On top of that, we have our private gym where our health coaches provide our people with the right personal sports programs. We invest in our hard working people, because they hold the key to our success.
