Job Summary:
As Global Delivery Division Lead you will empower and lead a world-class division spanning multiple teams of analysts, program managers, team leads and subject matter experts that manage the onboarding of new Clearwater clients in the EMEA region.
You will interface with consulting, sales, and project management teams to develop strategy and resource plans to anticipate demand for implementation services and workforce needs. You would serve as a confident, knowledgeable and patient escalation point for high-profile inquiries from clients, Clearwater and third-party stakeholders including key decision makers and leadership. You will also be responsible for ensuring successful transfer of knowledge and responsibilities from Sales to Global Delivery and from Global Delivery to the steady-state Operations teams.
Responsibilities:
- Manage a team size of 20-50 including individual contributors and other managers.
- Mitigate risks and ensure timely client implementation by participating in regularly scheduled senior and executive leadership steerco meetings with clients.
- Recruit, retain, train and motivate team members, including performance management, 1-on-1s, and facilitating learning and career growth opportunities
- Recommend changes to policies and procedures that positively impact the organization.
- Ensure client success and continued growth through regular cross-department interaction with Clearwater’s senior and executive leadership.
- Gain desired outcomes and drive continuous improvement by following and implementing metrics and governance to measure the success of projects or processes.
- Support team members in meeting schedules, resolving issues, and acting as a knowledgeable escalation point for inquiries, when required.
- Administers schedules, performance requirements, and may have budget responsibilities while also developing them.
Required skills:
- Program Management experience running large, complex programs on time and within budget.
- Securities and financial markets knowledge.
- Familiarity with accounting and reporting for fixed income, structured products, and/or derivatives.
- Strong computer skills, including proficiency in Microsoft Office.
- Excellent attention to detail and strong documentation skills.
- Outstanding verbal and written communication skills.
- Strong organizational and interpersonal skills.
- Exceptional problem-solving abilities.
Education and Experience:
- Bachelor’s degree in finance, mathematics, accounting, economics, or similar business-related discipline
- 9+ years of relevant experience. Preferred background in Finance, Program Management, Accounting or Consulting.
- Experience managing high performing teams of 20+ people
- Experience engaging with senior and executive leaders.
- Experience with Project Management tools (ex. Monday.com, MS Project, etc)
Skills Required
- Program management experience running large, complex programs on time and within budget
- Securities and financial markets knowledge
- Familiarity with accounting and reporting for fixed income, structured products, and/or derivatives
- Proficiency in Microsoft Office
- Excellent attention to detail and strong documentation skills
- Outstanding verbal and written communication skills
- Strong organizational and interpersonal skills
- Exceptional problem-solving abilities
- Bachelor's degree in finance, mathematics, accounting, economics, or similar business discipline
- 9+ years of relevant experience (preferred background in Finance, Program Management, Accounting or Consulting)
- Experience managing high performing teams of 20+ people
- Experience engaging with senior and executive leaders
- Experience with Project Management tools (e.g., Monday.com, MS Project)
- Preferred background in Finance, Program Management, Accounting, or Consulting
What the Team is Saying
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Clearwater Analytics (CWAN) Compensation & Benefits Highlights
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Healthcare Strength — Medical, dental, and vision coverage are provided, with indications that some plans are company‑paid and include dependents, plus vision extras like contacts/glasses coverage and LASIK discounts. Mental health support and HSA/FSA options are referenced alongside core health benefits.
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Retirement Support — A 401(k) with employer matching up to 4% is offered, with immediate/Safe Harbor vesting noted in materials. This provides structured, reliable support for long‑term savings.
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Leave & Time Off Breadth — PTO starts around three weeks and grows with tenure to a higher cap, and offerings include paid company holidays and volunteer time off. Paid parental leave is also provided.
Clearwater Analytics (CWAN) Insights
What We Do
CWAN was founded on a simple belief: investment professionals deserve modern technology that actually works for them. Not legacy systems that slow them down. Not fragmented data that creates confusion. But one comprehensive platform that gives you complete visibility and crystal-clear insights. The result? Investment management that works as seamlessly as your investment strategy. Since our founding in 2004, CWAN has been the trusted technology partner powering the world’s leading institutional investors — from insurance companies, asset managers, and hedge funds to asset owners like corporations, endowments, and pension funds managing over $10 trillion in assets.
Why Work With Us
We continue to grow, fueled by a strong foundation, an ambitious vision, and a commitment to delivering exceptional value to our clients, partners, and team members around the world. What started as a bold idea in Boise, Idaho has rapidly transformed into a global presence. We’ve expanded our footprint significantly—now operating out of 24 offices
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Clearwater Analytics (CWAN) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
