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Positively impacting people’s lives every day in every home around the world.
The Role
The Consumer Insights Analyst will conduct qualitative and quantitative research to drive product development, manage stakeholder relationships, and translate insights into actionable recommendations.
Summary Generated by Built In
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
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About the Role
SharkNinja, the company behind category defining products like the Ninja Creami and Shark FlexStyle, is on a mission to transform how people experience everyday household products. Across Cleaning, Cooking, Food Preparation, Home Environment, and Beauty, we continue to disrupt markets through bold innovation and deep consumer understanding.
We are looking for a curious and driven Consumer Insights Analyst to join our London based team and play a key role in shaping the next generation of SharkNinja products. Sitting at the heart of New Product Development and Innovation, this role ensures the consumer voice is embedded throughout the entire product development journey, from early opportunity identification through to concept development, optimisation, and go to market.
You will work closely with Product Development, Design, and Marketing teams to turn insight into action and help create products that genuinely improve everyday life. This is an exciting opportunity to grow within a fast paced, high performance environment where curiosity, ownership, and impact are highly valued.
What You Will Do
Design and execute qualitative and quantitative consumer research to uncover consumer needs, behaviours, and whitespace opportunities.
Develop research tools including surveys, discussion guides, stimuli, interview frameworks, and research plans with strong methodological rigour.
Conduct one to one interviews across in home, virtual, and phone based settings, with opportunities to moderate focus groups over time.
Manage relationships with stakeholders and external research agencies to ensure projects are delivered on time and to a high standard.
Communicate timelines, risks, findings, and recommendations clearly across cross functional teams.
Translate complex data and research findings into clear, compelling insights and actionable business recommendations.
Identify emerging consumer, cultural, and category trends and connect these insights to future product opportunities.
Act as a strategic partner to Product Development, Design, and Marketing teams throughout the innovation process.
Contribute to planning sessions, workshops, and key business decision making forums.
Manage multiple research projects simultaneously while maintaining strong attention to detail and strategic focus.
Champion the consumer voice across the organisation to ensure insights are understood and embedded into decision making.
What You Will Bring
Strong understanding of both qualitative and quantitative consumer research methodologies.
Excellent analytical skills with the ability to synthesise data into clear insights, implications, and recommendations.
Experience creating engaging presentations, reports, and storytelling that influence business decisions.
Comfortable working within fast paced and ambiguous environments, particularly within innovation or early stage development settings.
A proactive and solutions focused mindset with the ability to navigate challenges and incomplete information.
Strong communication and stakeholder management skills with the ability to tailor messaging to different audiences.
Excellent organisational skills with the ability to manage multiple priorities independently.
Collaborative approach with the ability to build trust and strong working relationships across teams.
Curiosity, empathy, and a genuine passion for understanding consumer behaviour.
Bachelor's degree in Marketing, Psychology, Social Sciences, or a related field.
Experience in consumer research across qualitative and quantitative methodologies.
Experience within CPG, consumer durables, or product led businesses preferred.
Hands on experience conducting one to one interviews, with exposure to or interest in moderating focus groups.
Experience working with external research agencies and cross functional teams.
A second European language such as German, French, Spanish, or Italian is a plus.
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
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About the Role
SharkNinja, the company behind category defining products like the Ninja Creami and Shark FlexStyle, is on a mission to transform how people experience everyday household products. Across Cleaning, Cooking, Food Preparation, Home Environment, and Beauty, we continue to disrupt markets through bold innovation and deep consumer understanding.
We are looking for a curious and driven Consumer Insights Analyst to join our London based team and play a key role in shaping the next generation of SharkNinja products. Sitting at the heart of New Product Development and Innovation, this role ensures the consumer voice is embedded throughout the entire product development journey, from early opportunity identification through to concept development, optimisation, and go to market.
You will work closely with Product Development, Design, and Marketing teams to turn insight into action and help create products that genuinely improve everyday life. This is an exciting opportunity to grow within a fast paced, high performance environment where curiosity, ownership, and impact are highly valued.
What You Will Do
Design and execute qualitative and quantitative consumer research to uncover consumer needs, behaviours, and whitespace opportunities.
Develop research tools including surveys, discussion guides, stimuli, interview frameworks, and research plans with strong methodological rigour.
Conduct one to one interviews across in home, virtual, and phone based settings, with opportunities to moderate focus groups over time.
Manage relationships with stakeholders and external research agencies to ensure projects are delivered on time and to a high standard.
Communicate timelines, risks, findings, and recommendations clearly across cross functional teams.
Translate complex data and research findings into clear, compelling insights and actionable business recommendations.
Identify emerging consumer, cultural, and category trends and connect these insights to future product opportunities.
Act as a strategic partner to Product Development, Design, and Marketing teams throughout the innovation process.
Contribute to planning sessions, workshops, and key business decision making forums.
Manage multiple research projects simultaneously while maintaining strong attention to detail and strategic focus.
Champion the consumer voice across the organisation to ensure insights are understood and embedded into decision making.
What You Will Bring
Strong understanding of both qualitative and quantitative consumer research methodologies.
Excellent analytical skills with the ability to synthesise data into clear insights, implications, and recommendations.
Experience creating engaging presentations, reports, and storytelling that influence business decisions.
Comfortable working within fast paced and ambiguous environments, particularly within innovation or early stage development settings.
A proactive and solutions focused mindset with the ability to navigate challenges and incomplete information.
Strong communication and stakeholder management skills with the ability to tailor messaging to different audiences.
Excellent organisational skills with the ability to manage multiple priorities independently.
Collaborative approach with the ability to build trust and strong working relationships across teams.
Curiosity, empathy, and a genuine passion for understanding consumer behaviour.
Bachelor's degree in Marketing, Psychology, Social Sciences, or a related field.
Experience in consumer research across qualitative and quantitative methodologies.
Experience within CPG, consumer durables, or product led businesses preferred.
Hands on experience conducting one to one interviews, with exposure to or interest in moderating focus groups.
Experience working with external research agencies and cross functional teams.
A second European language such as German, French, Spanish, or Italian is a plus.
Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
SharkNinja Candidate Privacy Notice
- For candidates based in all regions, please refer to this Candidate Privacy Notice.
- For candidates based in China, please refer to this Candidate Privacy Notice.
- For candidates based in Vietnam, please refer to this Candidate Privacy Notice.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Skills Required
- Bachelor's degree in Marketing, Psychology, Social Sciences, or a related field
- Experience in consumer research across qualitative and quantitative methodologies
- Experience within CPG, consumer durables, or product led businesses
- Hands on experience conducting one to one interviews
- Experience working with external research agencies and cross functional teams
- A second European language such as German, French, Spanish, or Italian
What the Team is Saying
Serena
Manager, Global Talent Rewards
Palak
Manager, Consumer Insights
Emmanuel
Senior Marketing Director, France
Patti
Senior Executive Assistant
SharkNinja Compensation & Benefits Highlights
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Healthcare Strength — Feedback suggests multiple medical plan options with dental and vision are offered, alongside mental‑health resources. This breadth positions healthcare as a strong component of the package.
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Retirement Support — Feedback suggests a 401(k) with company match is included, supporting longer‑term financial security. This foundation complements the broader total‑rewards mix.
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Leave & Time Off Breadth — Feedback suggests paid time off, paid parental leave, and “Summer Fridays” are part of the offering. These elements signal attention to rest and family time.
SharkNinja Insights
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The Company
What We Do
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,000 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
Why Work With Us
Whether your passion is engineering, designing, marketing, or developing, at SharkNinja you’ll find we’re all about people. We work together to create world-class products that delight our consumers. Building an admired consumer products problem solving engine is hard; we do it better than others by operating differently.
Gallery
SharkNinja Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid 3 days a week. Please speak with our recruiting team for specific details on hybrid work.
Typical time on-site:
Not Specified
