Global Consumer Insights Analyst

About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
SharkNinja, the company behind category-defining products like the Ninja Creami and Shark FlexStyle, is on a mission to transform how people experience everyday household products. With a portfolio spanning Cleaning, Cooking, Food Preparation, Home Environment, and Beauty, we continue to disrupt markets through bold innovation and a deep understanding of our consumers.
We're looking for a curious and driven Consumer Insights Analyst to join our UK team (London, onsite) and play a key role in shaping the next generation of our products. Sitting at the heart of New Product Development and Innovation, this role ensures the consumer voice is embedded at every stage-from early opportunity identification through to concept development, optimisation, and go-to-market.
You'll partner closely with Product Development, Design, and Marketing teams to turn insight into action-helping create products that genuinely improve everyday life. This is an opportunity to grow in a fast-paced, high-performance environment where ownership, curiosity, and impact are highly valued.
What You'll Do
You'll lead and deliver impactful consumer research that informs innovation and drives business decisions. This includes:

• Designing and executing qualitative and quantitative research to uncover consumer needs, behaviours, and whitespace opportunities
• Developing research tools such as surveys, discussion guides, stimuli, and interview frameworks with strong methodological rigor
• Conducting 1:1 interviews (in-home, virtual, and phone), with opportunities to moderate focus groups as you grow
• Managing stakeholders and external research agencies, ensuring projects are delivered on time with clear communication of timelines and risks
• Translating complex data into clear, compelling insights, recommendations, and business implications
• Identifying emerging trends and connecting consumer insights to broader cultural and category shifts
• Acting as a strategic partner to cross-functional teams, contributing to planning sessions, workshops, and key decision-making forums
• Managing multiple projects simultaneously while maintaining attention to detail and strategic focus
• Championing the consumer voice across the organisation to ensure insights are understood and acted upon

What You'll Bring
You're a strong analytical thinker with a passion for understanding consumers and turning insights into action. You'll bring:

• A solid foundation in both qualitative and quantitative consumer research methodologies
• Strong analytical skills, with the ability to synthesise data into clear insights and implications
• Experience creating engaging, persuasive reports and presentations that influence decisions
• Comfort working in fast-paced, ambiguous environments, particularly within early-stage innovation
• A proactive, solutions-oriented mindset when navigating challenges or incomplete information
• Excellent communication skills, with the ability to tailor your approach to different stakeholders
• Strong organisational skills and accountability, with a track record of delivering high-quality work independently
• The ability to build trust and collaborate effectively across teams
• Curiosity, empathy, and a genuine interest in consumer behaviour

Qualifications & Experience:

• Bachelor's degree in Marketing, Psychology, Social Sciences, or a related field
• 2-5 years' experience in consumer research (qualitative and quantitative)
• Experience in CPG, consumer durables, or product-led businesses preferred
• Hands-on experience conducting 1:1 interviews; exposure to or readiness to moderate focus groups
• Experience working with research agencies and cross-functional teams
• A second European language (German, French, Spanish, or Italian) is a plus

Our Culture
At SharkNinja, we don't just raise the bar-we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a company-you're part of an outrageously extraordinary community. Together, we won't just launch products-we'll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]