Join us as we empower the world to work out, creating healthier lives together.
About the Opportunity:
Our Global Commercial Training & Education Manager willoversee the development and implementation of our sales training programs. This role involves equipping our commercial team with essential knowledge and skills, facilitating ongoing development for existing employees, and ensuring the Life Fitness Academy programming delivers exceptional customer experiences. The Training & Education Manager will report to the Sr. Director, Global Revenue Operations and lead a team of three (3) direct reports while managing the Life Fitness Academy Trainer Network.
**This is a hybrid position based out of our Global HQ in Rosemont, IL - M/F are remote and T-Th are in-office collaboration days**
What You'll Do:
Customer Training Strategy
- Develop strategies to enhance customer outcomes and ROI.
- Ensure sales representatives are well-versed in product features.
- Teach effective training techniques to engage customers.
- Promote a culture of continuous education for sales representatives.
Life Fitness Academy Trainer Network Management
- Recruit and evaluate members of the Global Trainer Network.
- Serve as the primary contact for trainers on product training and support.
- Conduct field workshops and gather feedback for improvement.
- Collaborate with Marketing to promote the Life Fitness Academy brand.
Sales Coaching and Performance Support
- Partner with sales managers to identify performance improvement opportunities.
Sales Process and Methodology
- Implement a standardized sales process across the team.
- Continuously improve the sales process based on feedback and market trends.
Sales Performance Measurement
- Establish KPIs to assess training program effectiveness.
- Analyze sales performance data to identify areas for improvement.
Content Development for Education Products
- Collaborate with the LFA Team to create product information for customers.
- Develop training programs for Life Fitness employees and sales reps.
- Partner with Brand Management, Marketing, and Engineering for training materials.
Training and Education Events Coordination
- Organize training events and seminars, including IHRSA and CI.
- Support annual training events for National Accounts.
Sales Training Delivery
- Conduct ongoing training sessions for sales representatives on best practices and product updates.
- Utilize diverse training methodologies to accommodate various learning styles.
- Monitor and evaluate training effectiveness through assessments and performance metrics.
What We're Looking For:
- 7+ years of experience in the fitness industry, including sales and management.
- 5+ years in content development, instructional design, or sales training.
- Global experience is a plus.
- Bachelor's or master's degree in a related field, such as Exercise Science.
Want to take the next step in your career?
Life Fitness takes pride in our talented employees and believes in providing opportunities for further growth and advancement. We encourage you to test your strengths, push your limits, and unleash your potential. If you feel the position is right for you, we invite you to apply. We'll work with you closely to support you throughout the hiring process. If your CV/ resume shows that your skills and experience have synergy with the job description, then we'll hop on a call to get to know you and your experience and discuss the position in more detail. If it's not the right opportunity this time, we'll always let you know.
Life Fitness is an affirmative action-equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. Life Fitness complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.
There continues to be a significant increase in phishing attempts across all industries where fraudsters are impersonating real employees and sending fictitious job offers to applicants in a scheme to obtain sensitive information. Please note that Life Fitness will never ask for your financial information at any part of the interview process, including the post-offer stage, and will only correspond through "@lifefitness.com" or "@indoorcycling.com" domain email addresses or "[email protected]" for U.S. opportunities.
Life Fitness does not accept applications, inquiries or solicitations from unapproved staffing agencies or vendors.
What the Team is Saying
What We Do
For over five decades, Life Fitness/Hammer Strength has crafted state-of-the art cardio and strength equipment that moves in sync with the human body, helping athletes and exercisers globally, become faster, stronger, and healthier.
We created fitness. Now we’re making it better.
In 1968 Dr. Keene Dimick invented the first piece of electronic fitness equipment – the exercise bike. His creative spirit is in our DNA and continues to inspire us every day.
Today, the way people live, work and play is ever-changing. A phenomenon that is putting new challenges on our collective wellbeing. As creators in fitness, we notice and act on this by innovating, engineering and manufacturing the best workout experiences that move every partner, customer, athlete and exerciser, forward together.
We believe that everybody gains from working out.
That is why, at Life Fitness/Hammer Strength, we partner with our customers to create intuitive, high-performance, cardio and strength solutions, that move with the body’s natural biomechanics to make every goal feel possible.
Driven by the standards demanded by elite athletes, we share a passion to engineer our products to be accessible to all – young and old, athlete and improver, well and in-recovery.
As experts in fitness equipment innovation, we set the bar for our industry. By never compromising on performance, quality, or reliability, we continue to raise that bar.
Our purpose is to empower the world to work out, creating healthier lives together.
Why Work With Us
We’re a customer-centric team, passionate about working together to deliver innovative fitness solutions that benefit both facilities and exercisers in over 160 countries. We value proactive collaborators who love a challenge, are eager to make a lasting impact, and are interested in growing with our business.
Inspire. Innovate. Make an impact
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Life Fitness Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
