GLOBAL CM SALES Client Implementation Support Senior Analyst

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New York, NY
In-Office
110K-115K Annually
Fintech • Information Technology • Financial Services
The Role
Excited to grow your career?

BBVA is a global company with more than 160 years of history that operates in more than 25 countries where we serve more than 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with profiles as diverse as financiers, legal experts, data scientists, developers, engineers and designers.

About the job:

  • The Global Cash Management Implementation Associate will serve as a main point of contact for multinational corporate clients implementing new accounts, cash management services, and direct channel connectivity across multiple geographies. This role is responsible for leading the end-to-end onboarding process for top-tier global, multi-product corporate clients, ensuring seamless execution and coordination across teams in Latin America, the U.S., Turkey and Europe.

    Additionally, the Global Cash Management Implementation Associate will support Global Cash Management Executives by coordinating changes in agreements, responding to specific client requests, replying to RFIs/questionnaires, preparing product presentations, and generating managerial reports.

    The ideal candidate is detail-oriented, client-focused, and technically proficient in cash management products. This role demands strong project management skills and expertise in global formats such as XML and banking connectivity, along with experience in ERP (Enterprise Resource Planning) systems, Treasury Management Systems (TMS), and various connectivity platforms such as APIs, Host-to-Host, SWIFT, and Electronic Banking platforms.

    This position requires close collaboration with internal stakeholders and clients to ensure the timely and accurate delivery of services, from account opening to full product implementation.

    Key Responsibilities:

  • Manage multiple cash management product implementations simultaneously, ranging from low to high complexity. Ensure efficient onboarding by analyzing client requirements, gathering necessary documentation, and coordinating efforts across international teams.
  • Coordinate global and local documentation for account openings and product set ups ensuring the implementation of Cash Management services across multiple locations. Prepare, manage, and review document packages, managing the execution of global agreements and securing completed documentation from clients. Facilitate digital contract execution via an electronic signature portal.
  • Organize and collaborate with the technical & operational support team by requesting implementation of global services and coordinate with technical teams to define project scope, format requirements, testing requirements, and file transfer setups. Lead the project kick-off client call to coordinate the setup of payments, collections, and reporting services via global connectivity platforms such as APIs, Host-to-Host, and SWIFT. Collaborate with global implementation technical specialists, local cash management teams, and relationship managers to ensure the seamless execution of bank connectivity platforms. Facilitate and direct weekly implementation calls with clients and internal stakeholders as needed to track progress and address any challenges. Manage client expectations, proactively addressing potential challenges or delays. Coordinate training sessions with local and global implementation teams as needed.
  • Proactively identify potential issues or delays and develop strategic resolution and mitigation plans to ensure smooth implementation and operational efficiency.
  • Provide ongoing support to Global Cash Management Executives to develop and deliver custom presentations, project plans, and reporting materials for internal and client use. Support sales teams with specific client requests, security questionnaires, RFPs/RFIs.
  • Engage in client conference calls as needed, providing expertise, addressing inquiries, and ensuring alignment on implementation goals and deliverables. Able to offer information on general banking services, connectivity and formats.
  • Fully understand and comply with all audit, regulatory and compliance directives
  • Qualifications & Requirements:

  • Bachelor’s degree required in Finance; Accounting or Business Administration. PMP (Project Management Professional) or Certified Treasury Professional (CTP) certification is a plus.
  • Fully bilingual / professional level Spanish and English (written and verbal communication).
  • Minimum of 3+ years of experience working with Cash Management Products such as Payables, Receivables and Liquidity Management
  • Hands on knowledge of banking platforms such as SWIFT, APIs, Host-to-Host connectivity, and global formats such as XML, CAMT, MT messaging.
  • Strong project management skills, with the ability to lead client implementations and deliver excellent client experiences.
  • High proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
  • Exceptional communication and presentation skills.
  • Ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet tight deadlines.
  • Strong attention to detail and commitment to accuracy.
  • Adaptability to thrive in a fast-paced, dynamic environment with shifting priorities.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    With respect to this position in our New York Office, the expected base salary ranges from $110,000 to $115,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

    *Employment eligibility to work with BBVA in the U.S. is required as the company will not pursue visa sponsorship for these positions

Legal requirements

It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Pay Transparency Policy Statement

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information (41 C.F.R. 60-1.35 (c)).

Individuals with Disabilities

BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch invite all interested and qualified applicants to apply for employment opportunities. If you are a U.S.-based job seeker with a disability who is unable to use our online tools to search and apply for jobs, please contact us by emailing: [email protected] or by calling toll-free (in the U.S.) 1-844-664-9275. Please indicate the specific type of assistance needed*.

*The disability access telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation. Please do not call about the status of your job application if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related or technical issues, will not receive a response.

EEO Statement

BBVA USA, BBVA Securities Inc., and BBVA S.A. New York Branch have a firm and unwavering policy to provide equal employment opportunity without regard to age, citizenship, color, disability, ethnic origin, gender, gender identity and expression, marital status, nationality, national origin, race, religion, sexual orientation, genetic predisposition, protected veteran status, or any other status or classification protected by federal, state or local law. This policy includes all job groups, classifications and organizational units. With regard to employment, this policy extends to applicants and covers our recruiting, hiring, promotion, transfer, demotion, discipline, termination, benefits, compensation and training practices as well as social and recreational activities.

View the "EEO is the Law" & "View the EEO is the Law Supplement Poster" poster. BBVA USA, BBVA Securities, Inc., and BBVA NY are equal opportunity and affirmative action employer.

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The Company
HQ: Bilbao, Vizcaya
87,534 Employees
Year Founded: 1857

What We Do

At BBVA we are leading the transformation of banking worldwide, united in pursuing our goal of bringing the age of opportunity to everyone. Firmly focused on the future, our on-going digital transformation is already producing disruptive innovations that power our vision of banking.

Every one of our 112,465 employees, from branch staff to senior leaders, plays an essential role in giving our 85 million customers the cutting edge banking solutions that they deserve. Building on 165 years of history we know the importance of constant development, which is why we place so much confidence in the collaborative working environment that enables our people to grow and excel.

If you would like to learn about the culture and opportunities on offer at a company that is leading the way for 21st century banking, head to the ‘Life’ tab to find out more.

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