Global Clearing Payments Senior Associate

Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in our Agile Product Owners team, you'll work on the Channels and Payments Modernization project, developing innovative payment solutions with Technology and Product Managers. This role offers a chance to influence change management and shape globally relied-upon features, while gaining industry insights.
Global Clearing is the preeminent clearer of USD, EUR, and GBP, globally. in addition to being the largest USD clearer. As a product development manager within this business the candidate will be managing the largest product in its industry/segment. This role will align to a Product Owner role within an Agile framework. The responsibilities are generally aligned across 4 main functional areas. First, the role is responsible for researching how to develop products by engaging with partners across Technology, Architecture, and Operations to ensure capacity across the board. Second, the role is responsible for managing prioritization across stakeholders and gain agreement to schedule a six-quarter roadmap. Third, the role is responsible developing assigned products in a traditional Product Owner role within Agile teams. Fourth, the role is responsible for managing the transition of the product to Product Managers in support of go to market activities.
Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plan for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Works with Product Management, Technology, and F&BM to plan for Global Clearing sponsored work and maintain a 6Q roadmap, including partnering with technology to identify and coordinate with cross-impacted platforms
• Manages demand for owned platforms and product areas, negotiating with stakeholders for support and planning funding for non-owned platforms.
• Supports Product Manager's execution of risk assessment (PSCM) and business approvals
• Provides expertise for Non-Clearing owned programs with cross-impact to our domain; answer inquiries from Product Manager regarding feature functionality and methodology for current capabilities

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Exceptional abilities to create relationships with partners and stakeholders to influence cross-functional teams
• Advanced written and verbal communication skills in conveying complex processes and why they are necessary
• Ability to learn new products and processes, analyze for improvement, and carry out evidence-based actions to implement improvements; advanced problem-solving skills
• Solid technical background with understanding and hands-on experience working with software development and web technologies
• Proactive and takes ownership of initiatives from the start and sees through to completion

Preferred qualifications, capabilities, and skills

• Understanding of global payments and ISO 20022 standards
• Ability to work on projects that shape critical market infrastructure
• Familiarity with Agile frameworks and methodologies
• Strong analytical skills to evaluate product performance and identify areas for improvement
• Experience in managing cross-functional teams and driving collaboration
• Ability to influence change management and guide the development of global features

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.