At Despegar, we challenge the status quo and build what comes next in travel technology. We combine innovation, entrepreneurial spirit, and teamwork to create solutions that generate real impact for our partners, clients, and travelers.
What you will do
- Manage and grow a global portfolio of API-connected tech partner key accounts, with annual targets driving multi-million dollar revenues.
- Develop and execute Joint Business Plans (JBPs) for each assigned account, including quarterly business reviews (QBRs).
- Lead technical optimization initiatives: integration migrations, inventory expansion, and connectivity enhancements in coordination with technical teams.
- Monitor account health: integration performance, SLA compliance, conversion velocity, and revenue tracking against targets.
- Utilize CRM and data analytics to prioritize account actions, measure impact, and make decisions with partial data.
- Lead commercial negotiations: contract renewals, margin agreements, promotional campaigns, and credit line management.
- Resolve operational bottlenecks and disputes by coordinating with Operations, Sourcing, Finance, and Technology teams.
- Identify and execute growth opportunities: expansion into new points of sale, channel diversification (including markets outside LATAM), and product coverage expansion.
- Adopt AI tools and automation to optimize reporting, quoting, and repetitive commercial processes.
- Receive accounts from the Hunting team post-launch and transition them into long-term management.
- Build executive relationships with key decision-makers across partner organizations.
- Present account reviews to leadership featuring performance metrics, risk assessments, and growth roadmaps.
What we are looking for
- Bachelor’s degree in Engineering, Business Administration, or related fields.
- 4 to 5 years of experience in B2B commercial roles, including prospecting and business development (travel wholesale industry experience is a plus).
- Fluent written and spoken English (capable of delivering business presentations).
- Experience working in multicultural environments with partners across multiple regions.
- Strong negotiation skills at a strategic or executive level.
- Proven expertise in B2B consultative selling—not just transactional, but co-creating solutions and joint business plans.
- High analytical capacity to generate insights, reports, and strategic recommendations.
- Familiarity with AI tools applied to commercial processes (desirable).
- Passion for technology, innovation, and travel.
- High-performance mindset, orientation toward measurable results, and willingness to assume increasing responsibility.
- Residing in or willing to reside in: Florida, US
You will transform complex client needs into solutions that generate measurable results. You will build trusted relationships, bring valuable market insights into the organization, and help our partners move forward with greater agility.
At Despegar, we try, learn, and scale what works. We operate the present efficiently while exploring the future, always looking for better ways to solve problems, create value, and continue transforming the travel industry.
Skills Required
- Bachelor's degree in Engineering, Business Administration, or a related field
- 4 to 5 years of experience in B2B commercial roles, including prospecting and business development
- Fluent written and spoken English, including business presentation ability
- Experience working in multicultural environments with partners across multiple regions
- Strong strategic or executive-level negotiation skills
- Proven B2B consultative selling experience and ability to create joint business plans
- Strong analytical skills for generating insights, reports, and strategic recommendations
- Familiarity with AI tools applied to commercial processes
- Reside in or be willing to reside in Florida, United States
What We Do
We are the leading Travel Technology Company, committed to technological development since 1999, with the goal to create enriching travel experiences. Our multiregional presence span 19 countries and consolidates 9 brands, including Decolar, Despegar, Best Day, BD Experience, Viajes Falabella, Viajanet, HotelDO, Koin, and Stays. Originating as a provider of flight tickets, our offerings have expanded into a comprehensive catalog, featuring B2B, B2C, physical stores, and robust online sales. Collaborating with 238 airlines, 1.4 million accommodations, 1,260 car rental agencies, and over 800 destination service providers, we ensure complete, reliable, and accessible travel packages. The Despegar app, with over 60 million downloads, holds the title of the most downloaded travel app in the region. Operating in the global $2 trillion travel market, with a primary focus on the $150 billion Latin American market, we cater to our customers through our B2C, B2B, and White Label offerings. We anticipate our end market to expand at double digit rates in the coming years and leverage our best-in-class technology, regional expertise, and industry-leading inventories to outperform the market growth rate and continuously gain market share. While we strive to exceed the diverse travel demands of our clients we are also committed to social responsibility, as we work on mitigating environmental impact and implement inclusion programs across our operations in the region. Additionally, we invest in developing our talent, offering opportunities to shape market-leading professionals. Our dedication to excellence, continuous learning, and a commitment to innovation drive our growth. Despegar has been trading on the New York Stock Exchange (NYSE: DESP) since 2017.
