GINORI 1735 - Client Advisor

Reposted 2 Days Ago
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Milano
In-Office
Junior
Fashion • Retail
The Role
As a Client Advisor, you will provide top-quality customer service, boost sales, and promote brand culture while maintaining store processes.
Summary Generated by Built In

Summary

About us
Kering is a global, family-led luxury group, home to people whose passion and expertise
nurture creative Houses across couture and ready-to-wear, leather goods, jewelry, eyewear
and beauty: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, McQueen, Brioni, Boucheron,
Pomellato, Dodo, Qeelin, Ginori 1735, as well as Kering Eyewear and Kering Beauté. Inspired
by their creative heritage, Kering’s Houses design and craft exceptional products and
experiences that reflect the Group’s commitment to excellence, sustainability and culture.
This vision is expressed in our signature: Creativity is our Legacy. In 2024, Kering employed
47,000 people and generated revenue of €17.2 billion
Ginori 1735 is an expression of excellence in Italy and in the world in the high artistic manufacture of porcelain, able to combine craftsmanship, creativity and attention to progress. As part of the global luxury group Kering, we are committed to ‘empowering imagination’ in a sustainable manner and encouraging our employees to flourish. Join our passionate journey and fulfil your potential and creativity.

Job Description

Your opportunity:

You will be part of our store in Rinascente Milan and provide customers with top quality service by meeting their individual needs and expectations, as well as increase brand loyalty by acting as a “Ginori 1735 ambassador", communicating the philosophy and culture of the Brand.

Passion for the brand is conveyed through creating a branded, luxury client experience.

How you will contribute:

A Sales Assistant:

  • Maximize sales with different customers
  • Provide excellent customer and after-sales service
  • Actively develop new clients and consistently strengthen existing client relationships
  • Participate in maintaining a positive work environment

A Brand Promoter:

  • Promote the brand’s awareness and culture internally and externally
  • Guarantee excellent customer experience

​A Process Supporter:

  • Support the Management in all the store processes compliance and follow-up

Who you are:

  • Minimum of 2 years of sales experience in luxury retail or luxury services
  • Passion for the Interior Design/Home Industry; 
  • Sales driven, social, open and ambitious team player full of drive and optimism;
  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results; 
  • Strong verbal and written communication skills and excellent organizational skills; 
  • Flexibility to work a retail schedule which will include evenings, weekends and holidays. 
  • Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook
  • Fluent in Italian and English

Core Competencies:

  • Sales and Client focused;
  • Recognizing Client Potential
  • Relationship builder;
  • Network builder;
  • Effective communicator

Why work with us?

This is an excellent opportunity to join the Kering adventure in a moment of extraordinary transformation, and become part of a dynamic team in a global Luxury group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.

Job Type

Fixed Term (Fixed Term)

Start Date

2025-10-21

Schedule

Full time

Organization

Negozi Richard Ginori S.r.l.

Top Skills

Excel
MS Office
Outlook
PowerPoint
Word
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The Company
HQ: Paris
39,192 Employees

What We Do

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods and Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté. By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow’s Luxury in a sustainable and responsible way. We capture these beliefs in our signature: “Empowering Imagination”. ​

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