GFC Investigations Analyst

Posted 14 Days Ago
Be an Early Applicant
Phoenix, AZ, USA
In-Office
Junior
Big Data • Fintech • Mobile • Payments • Financial Services • Data Privacy
The Role
Conduct AML and financial crime investigations from initial review through documentation and resolution. Analyze customer and transactional data, identify suspicious patterns, prepare timely Suspicious Activity Reports (SARs), escalate findings, and ensure investigations meet regulatory, policy, and quality standards.
Summary Generated by Built In

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate
has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This role is responsible for conducting financial crime investigations to identify, assess, and escalate potentially suspicious activity. Investigators analyze complex customer and transactional information, evaluate risk, identify patterns that may indicate financial crimes, and determine appropriate next steps based on the facts and available evidence.

Successful investigators apply sound judgment, professional curiosity, and critical thinking to reach well-supported conclusions. They clearly document investigative findings, articulate risk-based decisions, and ensure work is completed in accordance with regulatory requirements, enterprise policies, and quality standards. The role requires strong analytical skills, attention to detail, effective communication, and the ability to manage multiple investigations while producing work that withstands regulatory and independent review.

Responsibilities:

Completes investigations to meet or exceed quality and production expectations

Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement

Reports facts of the investigation to senior stakeholders

Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.

Manage the full investigation lifecycle, from initial review through documentation and resolution.

Gather and evaluate relevant information to support sound decision-making throughout the investigative process.

Required Qualifications:

Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously

Possesses excellent verbal and written communication skills

Acts with a sense of urgency and creates this in others

Demonstrates problem-solving, analytical & organizational skills

Acts decisively and with good judgment

Must be flexible & adaptable; ability to handle multiple and shifting priorities

Thinks strategically and willingly participates in projects and other opportunities

Motivated individual who always maintains a positive and professional attitude

High emphasis around identifying and managing risk

Ability to work under pressure and meet deadlines

Desired Qualifications:

1+ years in AML or financial crimes investigation

Familiarity with transaction monitoring and case management systems

CAMS certification (or working toward it) a plus

Skills:

Professional curiosity and investigative mindset

Strong analytical and critical-thinking skills

Attention to Detail and accuracy

Ability to synthesize large amounts of data from multiple sources

Sound risk judgment and escalation discipline

Strong written communication skills

Effective time management and organizational skills

Technical proficiency and the ability to quickly learn and navigate multiple investigative systems and tools simultaneously

Regulatory Compliance

Adherence to policies, procedures, and guidelines

Adaptability & Commitment to Continuous Improvement

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Skills Required

  • Technical proficiency with investigative systems and tools
  • Excellent verbal and written communication skills
  • Problem-solving, analytical and organizational skills
  • Ability to act with urgency, decisiveness, and good judgment
  • Flexible and adaptable; ability to handle multiple and shifting priorities
  • Ability to work under pressure and meet deadlines
  • High emphasis on identifying and managing risk
  • Attention to detail and accuracy
  • Ability to synthesize large amounts of data from multiple sources
  • Regulatory compliance and adherence to policies, procedures, and guidelines
  • 1+ years in AML or financial crimes investigation
  • Familiarity with transaction monitoring and case management systems
  • CAMS certification (or working toward it)

Bank of America Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bank of America and has not been reviewed or approved by Bank of America.

  • Healthcare Strength Health coverage is described as comprehensive, with medical, dental, vision, virtual care via Teladoc, wellness programs, and specialized support for cancer and menopause. Wellness credits and an always‑on EAP with in‑person sessions add to the depth of care.
  • Parental & Family Support New parents can access up to 26 weeks of leave, including 16 weeks fully paid for eligible teammates, alongside back‑up child and adult care. Family‑building resources and reimbursements (e.g., fertility, adoption, surrogacy) and a dedicated Life Event Services team extend support across life stages.
  • Equity Value & Accessibility Broad‑based equity through the Sharing Success program, including $1B in stock to nearly all non‑executive employees in January 2026, is intended to foster an ownership mindset. Stock awards (including RSUs) are a recurring component that aligns employees’ interests with shareholders.

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The Company
HQ: Charlotte, NC
208,000 Employees
Year Founded: 1784

What We Do

We make financial lives better for our clients and our communities through the power of every connection. Our employees are at the heart of this purpose, and are key to driving responsible growth. Every day, across the globe, our employees bring a commitment to our purpose and to driving responsible growth by living our values: deliver together, act responsibly, realize the power of our people and trust the team. A key aspect of driving responsible growth is doing so in a sustainable manner, a critical pillar of which is being a great place to work for our teammates.

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