Geospatial Technical Specialist

Posted 5 Days Ago
Be an Early Applicant
Niwot, CO, USA
In-Office
70K-75K Annually
Mid level
eCommerce • Hardware • Internet of Things • Machine Learning
SparkFun is focused on making emerging technology accessible to the masses!
The Role
The Geospatial Technical Specialist provides technical support throughout the customer journey, assists with documentation, product feedback, and contributes to operational processes in a startup setting.
Summary Generated by Built In
About SparkPNT

SparkPNT, a subsidiary of SparkFun Electronics, is dedicated to advancing Positioning, Navigation, and Timing (PNT) technology. Since developing our first high-precision surveyor in 2020, SparkPNT has been on a mission to make cutting-edge PNT solutions accessible for precision applications. Our product line includes a range of surveying devices, reference stations, and timing solutions designed to deliver centimeter-level accuracy.  

We're searching for a Geospatial Technical Specialist to join our team. If you have an entrepreneurial spirit and like the idea of rolling up your sleeves, learning new skills, and tackling a wide variety of challenges, this role may be a match for you. You'llwork closely with our founder, not only supporting customers and solving technical problems, but also helping shape new products and business processes. In this startup environment, you'll wear many hats—engineering, customer support, documentation, and product development—all while having a direct impact on our growth and success. 

SparkPNT's Next Geospatial Technical Specialist

This position will provide technical support from pre-sale technical discussions through post-sale implementation and troubleshooting. This role will also contribute to documentation, product feedback, subscriptions, and operational processes as the business grows. 

If you enjoy solving complex positioning challenges and helping customers succeed with geospatial technology, this role offers the opportunity to have a direct impact on a rapidly expanding field. 

Essential Job Functions

1. Technical Customer Support (primary role) 

  • Provide pre-sales technical guidance to customers evaluating SparkPNT solutions 
  • Support customers during integration, configuration, and deployment 
  • Troubleshoot GNSS, RTK, and correction service issues 
  • Assist customers with hardware setup, firmware updates, and system tuning 
  • Help translate customer needs into technical solutions 

2. Documentation and Education 

  • Help customers and developers understand how to deploy SparkPNT solutions effectively 
  • Develop and improve troubleshooting resources and tutorials 
  • Develop use cases/case studies for various product applications 

3. Product Feedback and Development 

  • Provide feedback from real-world deployments to product and engineering teams 
  • Help prioritize product improvements based on customer needs 
  • Participate in testing new hardware and firmware 
  • Assist with field testing and performance validation 
  • Support product development, production, and testing as needed 

4. Systems & Operations 

  • Assist with subscription and service support as SparkPNT expands correction services 
  • Help refine support workflows, onboarding processes, and customer success systems 
  • Contribute to a collaborative startup culture where team members take on multiple roles as needed 

RequirementsQualifications
  • Background in geospatial engineering, geomatics, robotics, or related technical field 
  • Experience working with GNSS, RTK, or positioning technologies 
  • Familiarity with geospatial tools such as: 
    • GIS platforms 
    • Mapping tools 
    • Correction services 
    • GNSS configuration software 
    • Preferred: experience with GIS data collecting software as listed here 
  • Strong troubleshooting and analytical skills 
  • Ability to communicate complex technical topics clearly 
  • Comfort working directly with customers and developers 

The ideal candidate: 

  • Is technically curious and hands-on 
  • Enjoys solving real-world positioning problems 
  • Is comfortable wearing many hats in a startup environment 
  • Has an entrepreneurial mindset 
  • Takes ownership and helps build processes as the company grows 

If you're excited about geospatial technology and helping customers succeed with precision positioning, we’d love to connect. 


BenefitsSparkPNT Benefits & Perks

At SparkPNT, we ask a lot of our employees, and that’s why we give so much in return. Here are just some of the benefits:

  • Competitive salary (salary range for this position is $70,000-75,000 per year)
  • Medical/dental/vision plan
  • Matching 401(k)
  • Flexible Paid Time Off Policy
  • A casual dress code for you
  • Dogs - yes, we bring dogs to work
  • Full gym with climbing wall. If that’s not your style we offer a monthly gym stipend
  • We have a great employee discount and opportunities to create and share content with the SparkPNT community
  • Paid Parental Leave
  • Paid time to volunteer
  • EcoPass (public transportation pass)
  • Summer BBQs, work parties, and more!

Top Skills

Correction Services
Gis Data Collecting Software
Gis Platforms
Gnss
Gnss Configuration Software
Mapping Tools
Rtk
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The Company
HQ: Niwot, CO
100 Employees
Year Founded: 2003

What We Do

Since 2003, SparkFun has been helping turn ideas into reality – whether you’re creating a smart weather station, exploring the frontier of machine learning or prototyping your first (or tenth) product. No matter your vision or skill level, our open source components, resources and online tutorials are designed to broaden access to innovative technology and make the road to a finished project shorter. We are an equal opportunity employer that values a diverse workforce and an inclusive culture. SparkFun offers an abundance of opportunities to learn new skills from other Funions, in addition to many other benefits and perks.

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