Georgia Craft Brewers Guild - Membership & Operations Manager

Who We Are
The Georgia Craft Brewers Guild is the statewide trade association representing Georgia's independent craft breweries. We advocate for policies that help breweries thrive, connect members through educational programs and networking, and promote Georgia craft beer across the state.

Why This Role Matters

We're looking for someone who enjoys building relationships, creating exceptional member experiences, keeping complex projects organized, and continually improving how an organization operates. You'll work side-by-side with the Executive Director to help shape the future of Georgia's craft brewing industry.

What You'll Do

• Lead member recruitment, onboarding, retention, and engagement.
• Coordinate statewide events, conferences, happy hours, and educational programs.
• Manage the Guild's CRM, newsletters, website, and communications.
• Support Board meetings and day-to-day organizational operations.
• Coordinate sponsors, vendors, volunteers, and event logistics.
• Identify opportunities to improve systems, efficiency, and member value.

We're Looking for Someone Who...

• Is organized, proactive, and detail oriented.
• Communicates professionally and enjoys serving members.
• Can manage multiple priorities independently.
• Brings experience in nonprofits, associations, hospitality, events, or member organizations.
• Enjoys solving problems and making organizations stronger.

What We Offer

• Flexible, primarily remote work environment
• Meaningful work supporting Georgia small businesses
• Professional growth opportunities
• Salary based on experience
• Paid time off and reimbursement of approved business expenses

Position Summary
The Membership & Operations Manager is responsible for ensuring the Georgia Craft Brewers Guild delivers an exceptional experience for its members while overseeing the day-to-day operations that keep the organization running efficiently.

Working closely with the Executive Director, this position serves as the operational backbone of the Guild by managing membership services, events, communications, organizational systems, and administrative operations.
The ideal candidate is highly organized, proactive, service-oriented, and enjoys improving processes while building strong relationships with members and industry partners. Success in this role provides opportunities for professional growth and increased responsibility.

Key Responsibilities

*Membership & Member Experience*

• Lead recruitment, onboarding, and retention efforts for brewery and allied trade members.
• Serve as the primary point of contact for member questions and support.
• Maintain and improve the Guild's CRM and membership database.
• Coordinate membership renewals and member benefits.
• Develop strategies to increase member engagement and participation.
• Track membership trends and provide recommendations to the Executive Director.

*Events & Programs*

• Manage planning and execution of Guild events, including the Annual Meeting,
  Conference & Trade Show, Georgia Beer Day initiatives, Golf Tournament, member
  happy hours, educational programs, and other special events.
• Coordinate vendors, venues, volunteers, sponsors, speakers, and event partners.
• Manage event registration, timelines, logistics, and post-event evaluations.
• Identify opportunities to improve attendee experience and event profitability.

*Operations & Administration* 

• Manage the Guild's operational calendar and recurring organizational deadlines.
• Assist with Board of Directors and committee meetings.
• Prepare meeting materials and maintain organizational records.
• Manage office systems, software platforms, and vendor relationships.
• Develop and maintain standard operating procedures.
• Support financial administration through invoice tracking, expense reporting, and administrative coordination.

*Communications & Marketing* 

• Produce the Guild's biweekly newsletter.
• Maintain website content and member resources.
• Coordinate social media content and event marketing.
• Support sponsorship fulfillment and member communications.

*Organizational Growth*

• Research and recommend new revenue opportunities and operational improvements.
• Identify ways to improve member services through technology and better systems.
• Support strategic initiatives identified by the Executive Director and Board
  

*Success Measures*

• Membership growth and retention
• Member engagement and satisfaction
• Successful execution of Guild events
• Accurate membership and organizational records
• Continuous improvement of Guild operations and processes
• Professional, responsive communication with members and stakeholders
  

*Preferred Qualifications*

• Bachelor's degree preferred or equivalent professional experience.
•  Experience with nonprofit organizations, trade associations, hospitality, membership
  organizations, or event management.
• Excellent organizational, project management, and communication skills.
• Experience with CRM platforms, Mailchimp, Microsoft Office, website content
  management, and social media.
• Ability to work independently in a remote environment while managing multiple
  priorities.
• Passion for Georgia craft beer, small business, and community building.
  

*Work Environment*

• Full-time, primarily remote position.
• Candidates must reside in Georgia (Metro Atlanta preferred).
• Travel throughout Georgia is required for meetings and events.
• Occasional evening, weekend, and limited out-of-state travel required.

About the Georgia Craft Brewers Guild

The Georgia Craft Brewers Guild (GCBG) is a nonprofit 501(c)(6) trade association dedicated to promoting and protecting Georgia's independent craft breweries through advocacy, education, collaboration, and public awareness. The Guild is governed by a volunteer Board of Directors and led by an Executive Director.

Compensation & Benefits

• Salary based on qualifications and experience.
• Flexible work schedule with paid time off and holidays.
• Reimbursement of approved business expenses.
• Professional development opportunities.