Genesys Deployment Engineer

Reposted One Month Ago
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San Francisco, CA, USA
In-Office
Mid level
On-Demand • Professional Services • Consulting
The Role
Install, integrate, deploy, upgrade and test Genesys and Oracle applications; manage and execute release activities, source control, automation and post-release testing; coordinate acceptance testing with business reps; provide technical support and weekly deployment reports.
Summary Generated by Built In
Job Description

Hello,Hope you are doing well.

Job Title: Genesys Deployment Engineer

Duration: 6 Months
Location: Remote
Job Description:
Remote work - N CAL, San Francisco, CA area
Activities: 
  • Installation, integration, deployment and upgrades of applications in various Oracle BMCC environments 
  • Executes test scripts and post release testing to ensure a release has been successfully executed 
  • Works with business representatives to manage execution of acceptance test plan from a business perspective 
  • Drives and participates in technical support when problems occur in conjunction with application release activities 
  • Develops and manages the release activities for a given release which may be comprised of application code, data base, network, server, storage and other system changes 
  • Participates with administration of source control tools 
  • Participates in the development of release automation tools, testing, and process activities 
Skill Sets: 
  • Genesys technologies 
  • Oracle technologies (servers, middleware, database) 
  • Complex deployment models that involve load balancing, redundancy, backups 
  • Scripting languages (examples: Linux shell, Python) 
  • Administration of development process tools (examples: Git, Hudson, Chef) 
  • System automation tools for regression and load testing 
  • Application and infrastructure troubleshooting 
  • Telephony-related projects 
  • Agile development and DevOps methodologies 

Deliverable: 
  • Weekly NGCC Deployment Report (Microsoft Word format). Report will be a detailed, technical summary of the deployment accomplishments for the current week, list of outstanding action items and technical issues, and recommendations for resolving those items. Report will be delivered to Oracle via email on the last day of each work week by 5 PM Pacific Time.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • Experience with Genesys technologies
  • Experience with Oracle technologies (servers, middleware, database)
  • Experience with complex deployment models (load balancing, redundancy, backups)
  • Scripting experience (Linux shell, Python)
  • Administration of development process tools (Git, Hudson, Chef)
  • Experience with system automation tools for regression and load testing
  • Application and infrastructure troubleshooting skills
  • Experience on telephony-related projects
  • Familiarity with Agile development and DevOps methodologies
  • Ability to produce weekly technical deployment reports in Microsoft Word

Randstad Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Randstad and has not been reviewed or approved by Randstad.

  • Flexible Benefits — Benefits are described as flexible in several markets, with options like add-on insurance, wellness programs, and discounts indicating breadth and choice.
  • Retirement Support — Pension or 401(k) contributions are highlighted in multiple regions, suggesting meaningful retirement provisions are commonly included.
  • Healthcare Strength — Comprehensive medical, dental, and sometimes vision coverage appears across various countries, pointing to solid core health benefits in many locations.

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The Company
HQ: Santa Monica, CA
38,000 Employees
Year Founded: 1960

What We Do

Randstad is a global leader in the HR services industry and a Dutch multinational human resource consulting firm. Founded in 1960 and headquartered in Diemen, Netherlands, it provides outsourcing, staffing, consulting, and workforce solutions. The company connects job seekers with employers across various sectors, including finance, technology, healthcare, and manufacturing, helping people secure rewarding jobs and stay relevant in the ever-changing world of work.

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