Generative AI Specialist and COE Lead
Country: Portugal
Location: Lisboa
Role Overview
We are seeking a Generative AI Specialist and COE Lead to develop and govern AI solutions. You will lead a team to design and implement advanced AI using technologies like OpenAI models and vector databases. Experience in building agents is essential.
You will also define governance frameworks, ensure alignment with organizational goals, address ethical considerations, and optimize AI integration into business processes. Collaboration with stakeholders is key for scalable and responsible AI adoption.
Key Responsibilities
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Lead the development and deployment of Generative AI solutions, leveraging tools like Azure OpenAI, vector databases, and related technologies.
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Manage and mentor a small team within the Generative AI Center of Excellence, fostering collaboration and innovation.
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Collaborate with business units to understand their needs and translate them into AI-driven solutions that add measurable value.
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Develop and implement governance policies to ensure responsible and ethical use of Generative AI technologies.
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Monitor advancements in Generative AI, identifying opportunities for the organization to stay at the forefront of innovation.
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Advocate for best practices in data preparation, vectorization, and AI model training to enhance solution accuracy and scalability.
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Provide strategic guidance and act as a subject matter expert on Generative AI to both technical and non-technical stakeholders.
Requirements
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Master’s degree in Engineering, Computer Science, or a related field (advanced degrees preferred).
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Fluent in English, with excellent verbal and written communication skills. Spanish is a nice to have.
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Minimum of 8 years of professional experience, including significant hands-on experience in Generative AI technologies and frameworks (e.g., OpenAI, Hugging Face, LangChain). Python, Docker, Git, CI/CD methodologies
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Proven ability to design, build, and optimize AI solutions using techniques to improve GenAI accuracy and performance.
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Strong leadership skills with experience managing or mentoring technical teams.
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Deep understanding of governance, ethical considerations, and risk management for AI applications.
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Familiarity with integrating AI solutions into enterprise systems and workflows.
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Proactive problem-solving skills and a passion for driving business transformation through AI.
Sobre nós
No Santander cada um de nós é “Risk Pro”. Isto significa ter a responsabilidade pessoal de identificar, avaliar, gerir e reportar eventuais riscos para o banco decorrentes do desempenho das nossas funções. Vamos dar-te o conhecimento e as ferramentas para seres Risk Pro em todas as situações. Esta cultura de riscos é fundamental para o Santander Way, a nossa forma de trabalhar.
O Banco dispõe, nos termos do previsto na Lei nº 93/2021 de 20 de dezembro, de um canal de denúncias – Canal Aberto, acessível através do link https://secure.ethicspoint.eu/domain/media/pteu/gui/105862/index.html
Santander Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Santander and has not been reviewed or approved by Santander.
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Retirement Support — A dollar‑for‑dollar 401(k) match up to 6% of eligible pay and immediate vesting are highlighted as core strengths, supporting long‑term savings. This is reinforced by company‑paid disability and life/AD&D coverage that bolster financial security.
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Leave & Time Off Breadth — Paid time off typically ranges from 18–30 days in the U.S. with 11 paid holidays, plus dedicated volunteer and development time; the UK features a minimum of 25 days with buy/sell options. Some roles also use self‑managed PTO, offering additional flexibility depending on team norms.
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Parental & Family Support — U.S. parental benefits include 8 weeks paid for all parents and a total of 16 weeks paid for birth mothers, with flexibility for reduced hours around childbirth. Caregiver leave and dependent‑care programs add further family support.
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What We Do
Banco Santander (SAN SM, STD US, BNC LN) is a leading commercial bank, founded in 1857 and headquartered in Spain and one of the largest banks in the world by market capitalization. The group’s activities are consolidated into five global businesses: Retail & Commercial Banking, Digital Consumer Bank, Corporate & Investment Banking (CIB), Wealth Management & Insurance and Payments (PagoNxt and Cards). This operating model allows the bank to better leverage its unique combination of global scale and local leadership. Santander aims to be the best open financial services platform providing services to individuals, SMEs, corporates, financial institutions and governments. The bank’s purpose is to help people and businesses prosper in a simple, personal and fair way. Santander is building a more responsible bank and has made a number of commitments to support this objective, including raising €220 billion in green financing between 2019 and 2030. In the first quarter of 2024, Banco Santander had €1.3 trillion in total funds, 166 million customers, 8,400 branches and 211,000 employees.
