The Role
Provide remote administrative support including client communications (calls/emails), A/R and A/P processing, work order and lease administration, compliance document handling, email management, and social media/marketing assistance. Follow client SOPs, produce reports for leadership, and represent company values while working graveyard shift from a dedicated home office.
Summary Generated by Built In
This is a remote position.
About VirtuallyinCredible
VirtuallyinCredible is a people-first success story, growing from a single Virtual Assistant to a powerhouse team of over a thousand home-based VAs. We are dedicated to providing excellent client service while fostering a supportive, growth-oriented, and rewarding environment for every team member.
We are looking for a highly capable and organized General Virtual Assistant to become a key player in our growing operations. If you thrive in a challenging yet supportive remote setting, we want to hear from you!
Your Day-to-Day Responsibilities:
As a GVA, you will be essential in delivering outstanding support and maintaining seamless operations for our clients:
- Client Communication & Support: Manage calls, emails, and general communications, acting as the primary point of contact.
- Core Administrative Functions: Efficiently handle critical tasks such as A/R, A/P, work order processing, lease renewals, compliance documents, and detailed email management.
- Marketing Assistance: Contribute to client marketing efforts, including social media management.
- Adherence & Reporting: Diligently follow client-specific Standard Operating Procedures (SOPs), stay updated on company guidelines, and provide necessary data, updates, and reports to the leadership team.
- Ambassadorship: Represent VirtuallyinCredible’s core values in all professional interactions.
Requirements
Technical and Home Office Requirements:
- Dedicated, Quiet Home Office (Conducive to professional calls).
- Work Shift: Must be willing to work the Graveyard Shift.
- Connectivity: Minimum 10 Mbps internet connection with a backup plan, plus reliable electricity with a power backup.
- Operating System: Windows 10 or higher, macOS (Ventura, Sonoma, Sequoia, Tahoe)
- Processor: Intel Core i5 8th generation or higher, AMD Ryzen 5 or higher, or an equivalent processor
- RAM: 8 GB to 16 GB or higher
Benefits
Perks and Benefits: Why You'll Love Being a VA With Us
We believe in supporting our team’s success with excellent benefits:
- Permanent Work-From-Home: Enjoy the ultimate work-life flexibility.
- Financial Growth: Competitive salary with Annual Performance Appraisals and a Year-End Bonus.
- Time & Compensation: Generous Holiday Pay and Overtime Pay.
- Support & Equipment: Training Allowance and a Free Noise-Cancelling Headset.
- Referral Program: Attractive Referral Bonuses for helping us grow our team.
- Positive Culture: A supportive, rewarding, and collaborative work environment.
Skills Required
- Dedicated, quiet home office suitable for professional calls
- Willingness to work the graveyard shift
- Minimum 10 Mbps internet connection with a backup plan
- Reliable electricity with power backup
- Operating system: Windows 10 or higher, or macOS (Ventura, Sonoma, Sequoia, Tahoe)
- Processor: Intel Core i5 8th gen or higher, or AMD Ryzen 5 or higher (or equivalent)
- 8 GB to 16 GB RAM or higher
- Client communication skills: manage calls, emails, and act as primary point of contact
- Experience handling A/R, A/P, work order processing, lease renewals, and compliance documents
- Ability to support client marketing efforts, including social media management
- Ability to follow client-specific SOPs and provide reports/updates to leadership
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The Company
What We Do
Virtually Incredible offers outsourced call center and virtual assistant services designed to help small businesses reduce overhead and focus on growth, with a specialization in serving the property management and real estate industries.
