General Services Employee

General Info

Department: General Services

Work time Percentage: 100%

Location: Geneva

Our Company

EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. 

EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.

Our Purpose and Mission

Empowering entrepreneurial minds to create value – today and for the future.

We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.

Job Description

The General Services Assistant plays a key role in the daily management of logistics and administrative operations within our private bank site of Geneva. This individual coordinates shipments, manages inventory, and supports the optimization of internal processes while ensuring a smooth working environment that meets the company's quality standards.

Main Responsibilities:Shipment and Logistics Management: 

• Oversee and manage postal shipments (letters, parcels, express deliveries, etc.), both nationally and internationally, using platforms such as UPS Campuship, Swiss Post, etc.

• Handle special shipments and related logistics (packaging, preparing shipments, tracking deliveries).

  Inventory and Procurement Management:

• Order and manage consumables for various departments.

• Monitor stock levels and coordinate with suppliers to ensure the continuous availability of necessary supplies.

  Maintenance and Facility Management: 

• Monitor the condition of office spaces, identify maintenance needs, and coordinate with service providers to address issues promptly.

• Take the initiative to maintain a pleasant and functional working environment.

  Administrative Support and Project Management: 

• Coordinate and follow up on various projects in collaboration with service providers and internal teams.

• Use tools such as Outlook, Excel, Word, PowerPoint to organize, plan, and track administrative tasks.

• Contribute to the continuous improvement of internal processes and implement solutions while adhering to company procedures.

  Versatility and Internal Support:

• Provide versatile support within the General Services team, including managing internal communication through tools like Microsoft Teams and Webex.

• Act as a point of contact for internal logistics and workspace organization requests.

• Job position is based in Geneva

Skills and experience

• Degree in administration, logistics management, or equivalent.
• Previous experience in a similar role (banking environment or a mid-sized company preferred).
• Significant experience in a similar position within the private banking or wealth management sector, with a strong understanding of the nuances and complexities involved.
• Comfortable with digital tools and collaboration platforms (Outlook, Excel, Teams, etc.)
• Good knowledge of postal and logistics management platforms (UPS Campuship, Swiss Post).
• Ability to quickly adapt to new tools and applications.
• Autonomy, initiative, and the ability to manage priorities.
• Excellent organizational skills and the ability to work under pressure while meeting deadlines.
• Team spirit and excellent communication with various internal departments.
• Ability to be flexible and take on various tasks within the General Services department.
• Fluency in spoken English and good command of written English are required.

Our Values

Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement

Hands-on: Being proactive to rapidly deliver high-quality results

Passionate: Being committed and striving for excellence

Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset.

Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.

Please ensure to attach a cover letter to your CV when filling the application.