General Sales Manager

Posted 3 Days Ago
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Morehead City, NC, USA
In-Office
Senior level
Automotive • Retail
The Role
Lead and coach the dealership sales floor as a player-coach: work deals with the team, run daily coaching and role-plays, analyze sales trends, manage CRM and manufacturer reporting, optimize incentives and trade appraisals, and drive profitability with F&I.
Summary Generated by Built In

Growing Dealership looking for a Sales Leader who loves being on the showroom floor, taking T.O.s, and actively coaching the team to success. If you are passionate about developing raw talent, we want to talk to you!

What You’ll Do

As our Sales Leader, you will be the engine of our sales floor . You are a player-coach whose primary goal is elevating the people around you.

  • In-the-Trenches Leadership: You will be highly visible on the floor, working deals side-by-side with your sales team, engaging directly with customers, and actively driving the daily energy of the showroom.

  • Relentless Talent Coaching: Transform potential into high performance. You will conduct daily one-on-ones, live role-play scenarios, and provide real-time, constructive feedback to continuously elevate the skills of our sales staff.

  • Drive the Numbers: Use daily quantitative analysis and 30/60/90-day trend tracking to pinpoint skill gaps, pivot floor strategies, and maximize opportunities.

  • Optimize Operations: Oversee manufacturer reporting portals (including RDR submissions), maximize manufacturer incentives, and streamline the CRM funnel from lead to delivery.

  • Maximize Profitability: Work closely with the F&I department and accurately appraise trade-ins to build a healthy used car inventory and maximize total dealership gross.

What We’re Looking For
  • A True Player-Coach: You love the art of the sale just as much as you love teaching it to others. You are patient, motivating, and know how to get the best out of different personality types.

  • Experience: 5+ years of automotive dealership experience, with proven success in a Sales Manager or GSM role.

  • Analytical Mindset: You make decisions based on data, not just gut feelings. You know how to read financial trends and adapt quickly.

  • Process-Driven Accountability: You know how to hold a team accountable to KPIs in a supportive, structured way.

Ready to Lead?

If you are ready to step into a leadership role where your floor presence is valued, and your growth is supported, apply today.

To Apply: Please submit your resume and a brief cover letter outlining your coaching philosophy and a specific time you developed a struggling salesperson into a top producer.


EEOC Statement:
We provide equal employment opportunity to all qualified persons without regard to race, color, religion, national origin, sex, age or any other consideration prohibited by law. This policy extends to all aspects of employment, including recruitment, hiring, training, promotion, transfer, compensation, benefits and termination.

Skills Required

  • 5+ years of automotive dealership experience
  • Proven success in a Sales Manager or General Sales Manager role
  • Strong player-coach mindset with hands-on floor leadership
  • Daily coaching abilities including one-on-ones, live role-play, and feedback
  • Analytical mindset: ability to read financial trends and use data to make decisions
  • Process-driven accountability and KPI management experience
  • Experience with CRM funnels, manufacturer reporting portals (including RDR), and maximizing manufacturer incentives
  • Ability to appraise trade-ins, work with F&I, and manage used-car inventory profitability
Am I A Good Fit?
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The Company
36 Employees

What We Do

New Bern Auto Group is a premier automotive group serving New Bern, North Carolina, and surrounding areas. They represent five exceptional brands—Chevrolet, Kia, Mazda, Lincoln, and Volvo—across separate dealership locations, offering a comprehensive range of new and used vehicles, trade-ins, and professional auto service, maintenance, and parts.

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