General Manager

Posted 4 Days Ago
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Sparrows Point, MD
In-Office
120K-130K Annually
Mid level
Hospitality
The Role
The General Manager oversees operations, budget management, staff training, compliance with policies, and enhances member experiences at Sparrows Point Country Club.
Summary Generated by Built In

Join Our Team as General Manager at Sparrows Point Country Club!

Sparrows Point Country Club, a premier destination for recreation and community, is seeking a visionary General Manager to lead our team and uphold our tradition of excellence. The ideal candidate will bring strategic leadership, operational expertise, and a passion for hospitality. This role offers the opportunity to shape the member experience and drive the club’s continued success.

Annual compensation: $120k - $130k BOE

Essential Duties:
  • Prepares and monitors annual budget, revenue goals, and expenses, as well as generating various (weekly, monthly, etc.) business volume forecasts.
  • Monitors monthly and other financial reports/statements on a daily, weekly, and monthly basis for the facility and takes effective corrective action when necessary.
  • Establishes basic personnel policy, initiates and establishes basic personnel policy, initiates and monitors policies relating to personnel actions and training, along with professional development programs.
  • Ensures all Human Resources procedures and policies are followed by management staff.
  • Develops, maintains, and administers a sound organizational plan and initiates improvements as necessary.
  • Maintains membership with the PGA and CMAA, and other professional associations. Attends workshops and meetings to keep abreast of current information and developments.
  • Oversees the care and maintenance of all the facility’s physical assets and each facility.
  • Coordinates marketing programs to promote the facility’s services to potential customers.
  • Ensures the highest standards for food and beverage service on the property.
  • Implements policies and procedures for multiple departments, including compliance with all company standards relating to the quality of products and services.
  • Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
  • Directly manages department members that may include, but are not limited to: Head Professional(s), Golf Course Superintendent(s), Tournament Coordinator, Director, Instruction, etc.
  • Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
Education/Experience:
  • Bachelor’s degree (BA) from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.  (Multi-course facilities may require more experience.)
Physical Demands:
  • Regularly stands, walks, and sits.
  • Occasionally, may climb, balance, stoop, kneel, crawl, crouch, taste, or smell.
  • Regularly uses hands to finger, feel, or handle, reaches with arms and hands, talks or hears.
  • Occasionally lifts to 50 pounds.
Environment/Noise:
  • Occasionally works in outdoor weather conditions.
  • Noise level is moderate.
Certificates/Licenses:
  • Class A member of PGA/LPGA member
Job Knowledge, Skill, and Ability Preferences:
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English-speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Knowledge of Microsoft Office applications.
Benefits:
  • 401(k) Retirement Plan
  • Health and Dental Care
  • Vision Benefit
  • Disability Insurance
  • Life Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts and Health Savings Account (HSA)
  • Legal Assistance
  • Paid Time-Off

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Top Skills

MS Office
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The Company
HQ: Scottsdale, AZ
1,384 Employees
Year Founded: 1990

What We Do

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses!

Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest.

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