The main purpose of this position is to manage the day-to-day functions required to provide customers with transportation solutions.
Job functions will include driver management while ensuring high production levels, on-time delivery, and minimal deadhead within the regional operations. This must be done while meeting the key performance indicators that ensure a financially sound Werner Enterprises.
ESSENTIAL JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed
position.
• Overall account management of key factors, such as the trailer ratio, truck production, fleet sizing,
driver turnover, customer satisfaction, and account profitability.
• Assigning drivers to loads by optimizing load information such as orgination, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability. This is done using the AS400
computer system, Qualcomm satellite, face-to-face communication, and phone conversation.
• Manage driver turnover by troubleshooting driver problems such as home time, payroll, equipment
breakdowns, logging violations, equipment discrepancies, etc.
• Manage drivers in insuring safe, legal, and on-time delivery of freight by monitoring effectiveness and
efficiency of each driver by compiling statistics on a daily basis.
• Advise Regional Manager of issues or needs as necessary and performs other related duties as
assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory
personnel.
KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.
• Knowledge of transportation industry and terminology usually gained through practical experience and
on-the-job training. Includes a basic understanding of cost management and revenue generation.
• Knowledge of United States, Canadian, and Mexican geography.
• Skill in operating a computer terminal, including satellite dispatch systems.
• Good organizational skills.
• Skill in typing ( 35-45wpm).
• Ability to communicate in a courteous and professional manner when talking with drivers, customers,
and other support staff.
• Strong decision-making skills.
• Ability to manage up to 50 drivers on a continuous basis.
EDUCATION AND EXPERIENCE
• A bachelor's degree from an accredited college or university in Business Administration with an
emphasis in Marketing, Management, or Transportation/Logistics, or equivalent experience.
• Two or three years transportation experience, preferably in the truckload segment of the industry.
• One to two years AS400 and PC experience preferred.
• Six months to one-year supervisory experience preferred.
• Two to three years customer service experience preferred.
PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
communicate in person.
Standing and walking. 0-24 %
Climbing, stooping, squatting and kneeling. 0-24 %
Dexterity: utilizing phone, typing, and writing. 50-74 %
Lift in excess of 0 pounds. 0-24 %
Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.
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Top Skills
What We Do
Werner Enterprises, Inc. was founded in 1956 and is a premier transportation and logistics company, with coverage throughout North America. Werner maintains its corporate headquarters in Omaha, Nebraska and maintains offices in the United States, Canada and Mexico. Werner is among the five largest truckload carriers in the United States, with a diversified portfolio of transportation services that includes dedicated; medium-to-long-haul, regional and expedited van; and temperature-controlled. The Werner Logistics portfolio includes truck brokerage, freight management, intermodal, international and final mile services. International services are provided through Werner’s domestic and global subsidiary companies and include ocean, air and ground transportation; freight forwarding; and customs brokerage.
