The Role
Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, with the first prototype built during a 24-hour sprint. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
The role
Now, we're bringing our mission to the United States, and we're seeking a dynamic General Manager to lead our new market expansion. This is your opportunity to shape the future of online rewards in a market ripe for innovation.
Take charge of ShopBack’s growth in the United States, leading bold strategies and high-impact decisions that affect millions of customers. As the driving force, you’ll inspire and empower your team to dominate the market. We’re seeking a fearless, results-driven leader ready to make tough calls and create a lasting impact.
Note: This role is based in Austin, Texas. We're open to remote based with frequent travels to Austin, Texas.
Your Adventure Ahead
- Fuel Growth & Partnerships: Spearhead strategic initiatives and cultivate high-impact partnerships with stakeholders and business allies to drive growth.
- Inspire & Lead: Mentor your team, fostering a culture of excellence to achieve ambitious goals and deliver exceptional results.
- Own Performance & P&L: Take charge of your business unit’s performance, ensuring profitability and operational success.
- Execute Bold Marketing Strategies: Develop and oversee innovative user growth campaigns that deliver measurable impact.
- Stay Future-Focused: Craft strategic plans that leverage industry trends, seize expansion opportunities, and outpace competitors.
- Elevate the Brand: Represent ShopBack in your market, building a strong reputation and increasing our influence.
Essentials to Succeed
- Marketing & Sales Expertise: Background in eCommerce or internet-based businesses is highly desirable.
- Team Leadership: Demonstrated success in building, managing, and motivating high-performing teams.
- Innovative Strategist: Strong creative problem-solving skills with a proven ability to craft and implement impactful strategies.
- Partnership Pro: Exceptional networking skills and a talent for cultivating meaningful, high-impact partnerships.
- Resilient & Driven: Unwavering determination and resourcefulness to overcome challenges and deliver results.
- AI Adoption: Demonstrated use of Generative AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale.
ShopBack offers competitive salaries in addition to health and wellness focused benefits including medical, dental, and vision benefits; 401(k) with company match, an Employee Stock Option Plan, Maternity and Parental leave, Paid Time Off, Additional Time Off Policy, Company Holidays, as well as employee-focused engagement and development programs, including Individual Development Fund and company-sponsored events.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
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The Company
What We Do
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 40 million shoppers across 11 markets.
Driven by the vision to become the world's most rewarding way to shop, ShopBack is dedicated to saving members money and time, while delivering delightful experiences with every purchase. The platform also enables merchants and brands to engage with their members in a cost-effective manner.
Founded in 2014, ShopBack now powers over US$4 billion in annual sales for over 20,000 online and in-store partners, with over half a million transactions happening via the platform daily. In 2022, ShopBack expanded its offerings into the realm of financial services with the launch of ShopBack Pay and PayLater - providing members with responsible and convenient payment options at checkout, while empowering partners with more ways to engage potential customers.
Merchants and brand partners interested in collaborating can connect with us here: https://corporate.shopback.com/partnerships
