WHAT YOU WILL WORK ON
- Define and evolve the long-term product vision, roadmap, and positioning of LegalWorks—balancing short-term market needs with long-term innovation.
- Collaborate directly with legal operations leaders to deeply understand pain points and translate them into scalable, repeatable product workflows and technical requirements.
- Serve as a key stakeholder and voice of legal use cases in broader Tonkean platform development—ensuring the platform supports domain-specific requirements like CLM integrations, document triggers, and legal auditability.
- Design modular, templatized workflows for rapid implementation of LegalWorks across customer environments. Move from bespoke delivery to productized, plug-and-play models.
- Lead cross-functional collaboration with customer success and implementation teams to ensure smooth onboarding and adoption.
- Support sales and solution engineering efforts by acting as the legal operations subject matter expert in strategic presales conversations, and oversee successful customer onboarding and implementation to ensure value realization.
- Act as Tonkean’s internal and external thought leader on legal operations—bringing deep domain expertise to product development, customer conversations, marketing content, and partnerships.
- Work across Product, Engineering, Sales, Marketing, Implementation, and Support to ensure LegalWorks is built, sold, and delivered successfully at scale.
- Build and maintain strategic relationships with legal tech partners, advisory firms, and key customer stakeholders to enhance go-to-market impact and expand LegalWorks adoption.
- Recruit, develop and lead a high-performing team of product managers and delivery specialists dedicated to LegalWorks.
ABOUT YOU
- 10+ years of experience in product leadership roles in B2B SaaS, ideally within enterprise legal technology.
- Deep understanding of legal operations and process automation (e.g., legal intake, CLM, matter management, compliance)
- Hands-on experience developing workflows, user stories, and product requirements tailored to legal operations teams (e.g., intake management, matter assignment, contract lifecycle).
- Proven track record of building and scaling enterprise software products with a focus on usability, scalability, and customer success in the legal domain.
- Experience managing complex enterprise implementations and transitioning products toward more scalable, repeatable delivery models.
- Demonstrated ability to lead cross-functional teams and influence at all levels of an organization.
- Ability to work effectively with engineering, marketing, and customer-facing teams to drive product success.
- Deep understanding of legal processes, compliance requirements, and opportunities for automation within legal departments.
- Bachelor’s degree in Computer Science, Engineering, or a related field. Advanced degree (JD, MBA, etc.) preferred.
OUR VALUES
- There Is Always A Way. At Tonkean, we believe that nothing is impossible. There is a solution to every problem—you just need to find it.
- Think People First. We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity. We always ask ourselves: Is this giving value to our customers? Is this improving our team? Is this helping me be better?
- Start With Why And Fail Fast. We believe that progress is the only way forward; that action is always better than no action; that innovation requires bravery. We believe that every worthwhile “how” starts with an important “why.” If you know the “why,” and you can learn from it, it’s never a failure—it is the operational cost of progress.
- No BS. To matter, you must stay focused, keep it simple, and always move the needle. We don’t have time for BS. We don’t waste energy; we prioritize efficiency; we stay focused; and we always try to optimize for what’s important.
PERKS AND BENEFITS
- Collaborate with a talented yet humble team as we empower operations teams and eliminate mundane tasks
- Competitive compensation & equity package
- Tonkean provides each employee with a new MacBook Pro.
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What We Do
Tonkean is the OS for business operations, transforming operations teams from facilitators into makers with an enterprise-grade, no-code process orchestration platform. By abstracting the technical knowledge required to automate, monitor, and manage mission-critical business processes, Tonkean enables enterprises to drive operational efficiency while reducing technical debt. Tonkean builds a bridge between business and IT, allowing IT to partner with business teams to drive agility while ensuring compliance & security. Using Tonkean, IT can create custom, reusable action blocks called "enterprise components" that enable key capabilities like updating data in existing systems, interacting with people, or deploying NLP & OCR technology. These components can then be shared securely with business operations teams, in a no-code studio, to orchestrate business processes across functions and systems by adding business logic. Business operations teams can become more self-sufficient, and IT teams can scale with confidence. Enterprises like Lyft, EVERSANA, Instacart, Grubhub, Crypto.com, and more rely on Tonkean to optimize and align their operations across functions—including sales, marketing, customer support, legal, finance, and more. With Tonkean, enterprises can expand the pie of who can deliver software, making a world of makers.
Why Work With Us
At Tonkean, we believe that nothing is impossible. There is a solution to every problem — you just need to find it. We believe in investing in, empowering, and prioritizing people. We work as a team and win as a team. We listen with purpose as we speak with courage. We believe in diversity.
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