In an increasingly digital world, there is a desperate need to augment our human experience by getting us to interact with the real world around us and the people in it. At Headout, our mission is to be the easiest, fastest, and the most delightful way to head out to our next real-life experience. We do this by running a managed marketplace to the world’s most exceptional real-life experiences — from immersive tours to museums to live events and everything in between.
We’ve got scale, fast growth, and solid fundamentals
Headout has served tens of millions of guests from 196 countries (every single sovereign state on the planet) on one of our experiences across 100+ cities in 9 languages. Today, we have sales of 100s of millions of $s a year and are growing rapidly. Contrary to the norm, we deliver this scale and growth while being profitable. We've been unit profitable for 18 months + and have recently turned EBITDA profitable as well. We have raised $60M+ from top-tier investors and are building a durable company for the long term - because that's what our mission needs and deserves.
Now is the right time
While we have a fast-growing business, we are still very early in our journey with a large upside to capture and have a team that is small enough for you to have an indelible outsized impact on our journey. We are not too early, we are not too late.
Our culture
Every place has its own beat and we are no different. We are not the right place for everybody but we are the right place for a certain group of people. Read more about it here: https://bit.ly/HeadoutPlaybook
👩💻 The role
Steer the ship for Headout's global expansion, leading from our India headquarters. As the General Manager, Global Expansion, you will hold the compass, navigating the vast terrain of strategy, partnerships, sales, and more. Be the face of our business in various regions, managing a team of 10-12 and elevating our business to unprecedented heights over the next 24 months. This role requires a strategic, detail-oriented leader with a proven track record of success in fast-paced environments. The stakes are high, and the buck stops with you. The combination of skills needed make this an especially hard role to find the right person. Therein lies the challenges and the opportunity.
🎯 What makes this role special?
- High-Impact Role: As the General Manager for global markets, you will play a crucial role in shaping Headout’s strategy, providing you with the opportunity to leave your mark on the company by crafting plans to enhance productivity, streamline operations, and boosting organizational efficiency through process improvements and effective team management.
- Innovate & Experiment. With the opportunity to work with business leads, marketers and supply partners, you’ll have the chance to build strong relationships and discover new, creative ways to engage with global audiences. This role invites innovation as you explore fresh approaches to expand our reach and impact.
- Local and Global Impact: While the role is based in India, it requires a strong global perspective. You’ll influence Headout’s expansion strategy by leveraging your understanding of market dynamics, ensuring our initiatives resonate globally while delivering locally impactful results.
- Partnership and Growth: Building and nurturing lasting relationships with local suppliers and partners is critical. Your ability to identify and nurture key partnerships - existing and new - will be essential in curating an unrivaled selection of experiences to our customers.
🎖️ What skills & experience do you need?
- You’re A Striker. With 8-12 years in high-performance roles, be it in tech, strategy, or related fields, you’re driven by goals and outcomes. You have a keen ability to balance data and intuition, navigating team performance ups and downs to hit targets without sacrificing quality.
- You’re a Strategist. Every action, strategy, and decision you make will significantly impact Headout's global expansion. You'll be in the driver's seat, steering the P&L, driving the big-picture strategy as well as the finer operational details, including launching new cities and onboarding key supply partners and forming distribution partnerships.
- You’re a Leader. With over 5 years of leadership experience, you’ve mastered the art of motivation and building trust. You thrive in fast-paced environments, embracing rapid change and ambiguity with agility and determination. No challenge is too daunting, and no task is beneath you.
- You’re a Growth Catalyst. You challenge norms, seeking fresh, innovative solutions. Whether it's a bird's eye view or a granular look, you navigate both realms with ease.
- You’re Data-Driven. Your success is backed by metrics and data-driven decision-making. You’re comfortable working with tools like SQL and Excel, ensuring that your strategies are informed by solid data, and that outcomes align with business objectives.
➕Bonus
- Startup Affinity: You have experienced the 0-to-1 journey of a startup, navigating the critical phases of building and scaling a business from the ground up.
At Headout, we don’t just accept differences — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our partners, and the community at large. Headout provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. During the interview process, if you need assistance or an accommodation due to a disability, you may contact the recruiter assigned to your application or email us at [email protected].
Privacy policy
Please note that once you apply for this job profile your personal data will be retained for a period of one (1) year. Headout shall process this data for recruitment purposes only. Once the relevant job profile is filled or once the time period of one (1) year from the date of the job application has passed, whichever is later, Headout shall either delete your data or inform you that it shall keep it in its database for future roles. In compliance with the relevant privacy laws, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that the processing of your personal data be restricted. If you have any concerns or questions about the way Headout handle your data, you can contact our Data Protection Officer for more information.
Top Skills
What We Do
Headout is an on-demand mobile marketplace that helps travelers discover & book the most incredible tours, activities, events & local experiences in town for the next 24 hours at exclusive discounted prices. All it takes is 3 taps and 60 seconds. We combine Uber-like convenience with HotelTonight-esque discounted pricing offering an unparalleled experience to 60% of more than 3 billion travelers that look for local experiences at the last minute.
We are the only company in the space that offers last minute deals with 15% cheaper pricing and 3x faster checkout.
iOS - http://bit.ly/tldshios
Android - http://bit.ly/tldshapp
Web - www.headout.com
Experiencing the world we live in is fundamental to our collective happiness. Headout’s mission is to unlock this happier world by connecting high-quality experiences with billions of people, giving them the opportunity to be entertained and inspired. The unique full-services brand works with small and medium experience providers to standardize a highly fragmented industry through consistent uniform upgrades to infrastructure and service levels. This gives Headout guests a comfortable and delightful experience and enhances occupancy levels, revenue and profitability for local partners.
Headout has grown 16x, is profitable and serves millions of transacting customers from 190+ countries every year. The company has offices in New York, Bangalore, Berlin, London, Dubai & Hong Kong.
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